Wolseley Group
Operations Assistant
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Operations Assistant
Operations Assistant – Tain, Highland Plumbing & Heating Supplies
Salary: £27,256 + Bonus + Excellent Benefits
About the Company
Highland Plumbing & Heating Supplies is part of the Wolseley Group, a leading specialist trade merchant operating across the UK and Ireland. We prioritise our people and customers, offering opportunities for career growth through the award-winning Wolseley Talent Guild.
Beyond a competitive salary, we provide extensive benefits:
- Increasing annual leave with tenure
- Generous pension (matched up to 9%)
- Performance-based bonuses
- Access to online and high-street discounts
- Free healthcare access
- YuLife app for mental and physical wellbeing
- Cycle to Work scheme
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Our branch in Tain, Scotland, offers an extensive range of plumbing and heating products—online and in-store—with expert advice and over 3,000 product lines. Known for our customer-first approach, we deliver best-in-class service.
About the Role: Operations Assistant
Location: Tain, Ross-shire Hours: 42.5 hours per week (Mon–Fri, 7:30am–5:00pm) + one in four Saturday mornings (8am–12pm, paid at overtime).
You’ll play a crucial role in maintaining smooth operations by:
- Warehouse duties: Picking, packing, receiving goods, and merchandising.
- Customer service: Advising trade customers on product needs and recommendations from the counter.
- Communication: Responding to phone calls and emails with a proactive, customer-focused attitude.
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Key Responsibilities
- District 46.5 hours per week Monday to Friday 7.30am-5pm, along with 1 in 4 Saturday mornings 8am-12 noon (incentive) for picking, packing, customer service and administrative tasks.
Requirements
Must have:
- A proactive, team-oriented mindset with a willingness to undertake available training.
- Customer service experience and confidence in interacting and tailoring solutions.
Desired but not essential:
- Familiarity with forklift operation (training provided if required).
- Full UK Driving Licence (to cover occasional relief deliveries when needed).
We’re excited to hear from you! Apply now to join our team.
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