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Operations Associate
Location: London, UK (with UK-wide travel)
Employment Type: Full-time | On-site
Compensation: Competitive base salary + highly rewarding commission structure
About Dévorer
Dévorer is building the AI demand intelligence layer for the $300B global contract catering industry. We embed technology directly into physical food environments — including universities, corporate campuses, hospitals and stadiums — to capture live footfall, sales and customer sentiment data. Our platform helps operators understand exactly what to serve, where, when and at what price.
We don’t own kitchens. We own the demand.
Since becoming a full-time company in January 2025, we have launched across 60+ sites and are scaling rapidly towards 200+ locations this year. Joining now means becoming part of the team defining a new category at the intersection of AI, hospitality and food technology.
The Role
We are looking for a proactive and highly organised Operations Associate to support the planning, delivery and optimisation of Dévorer’s operations across the UK.
This is a hands-on role for someone who thrives in a fast-paced environment, enjoys solving problems and wants to play a key role in scaling an early-stage technology company.
You will work closely with clients, vendors and internal teams to ensure smooth operational delivery across activations, site deployments and ongoing projects.
Key Responsibilities
Operations & Event Delivery
- Support the planning, coordination and execution of activations across the UK.
- Represent Dévorer on-site during client activations and deployments.
- Coordinate event setup, delivery, breakdown and post-event reporting.
- Manage logistics between clients, vendors and internal teams.
- Support operational improvements and reporting processes.
- Ensure consistent delivery standards across all Dévorer locations.
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Administration & Coordination
- Maintain CRM records, operational trackers and documentation.
- Coordinate schedules, resources and project updates.
- Support internal processes to improve efficiency as the company scales.
- Maintain accurate operational reporting and records.
Vendor Management
- Lead vendor onboarding and maintain strong operational relationships.
- Coordinate staffing, equipment, logistics and site readiness.
- Ensure vendors meet Dévorer and client operational requirements.
- Manage compliance documentation including insurance certificates, food hygiene records and RAMS (Risk Assessments and Method Statements).
Health, Safety & Compliance
- Support the implementation and maintenance of health and safety standards across all operations.
- Assist with compliance checks, audits and risk documentation.
- Ensure vendors and operational partners meet company and client safety requirements.
- Support the creation and review of risk assessments, method statements and operational safety procedures.
- Maintain knowledge of food safety, hygiene and workplace safety requirements.
Candidates should have completed, or be willing to complete, recognised Health & Safety training relevant to hospitality and food operations, including courses such as:
- Health & Safety in Catering
- HACCP (Hazard Analysis and Critical Control Points)
- Food Hygiene & Safety (Level 2 or Level 3 preferred)
- Allergen Awareness
- Fire Safety & Fire Extinguisher Training
- First Aid Training for Caterers
- LPG / Gas Safety (where relevant)
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Additional health and safety qualifications or experience managing compliance within hospitality, catering, events or operational environments will be highly valued.
Travel & Client Support
- Travel across the UK for client meetings, site visits and activations.
- Build strong relationships with clients, partners and vendors.
- Represent Dévorer professionally and embody our standards on-site.
Skills & Experience
We’re looking for someone who is:
- Highly organised with excellent communication skills.
- Proactive, entrepreneurial and resourceful.
- Comfortable working independently in a fast-moving environment.
- Interested in hospitality, food technology and AI.
- Experienced with CRM and workflow tools such as HubSpot, Salesforce, Monday.com, Airtable or Notion.
- Comfortable managing operational processes, suppliers and compliance requirements.
- Willing and able to travel regularly across the UK.
Why Join Dévorer?
- Join a fast-growing AI company transforming a $300B global industry.
- Work directly with leading hospitality operators and innovative technology.
- Competitive base salary with a highly rewarding commission structure.
- Gain experience across operations, technology, hospitality and business growth.
- Join at the stage where your contribution will directly shape the future of the company.
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