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Operations Associate (OA) – Full-Time Role
Overview
Gopuff is seeking full-time Operations Associates (OAs) to join our operations team. Reporting directly to a Site Leader, OAs are critical to our operations, requiring drive, perseverance, positivity, and enthusiasm for the challenge. Responsibilities include picking, packing, receiving product, and collaborating with delivery riders.
At Gopuff, we deliver your everyday essentials 24/7—whatever you need, anytime, anywhere. We’re building a team of thinkers, dreamers, and risk-takers committed to reshaping retail convenience at lightning speed. And, let’s be real—snack appreciation is highly encouraged.
Responsibilities
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Order Fulfillment & Customer Service
- Pick and pack items for dispatch to customers
- Handle substituted or out-of-stock items, contacting customers to adjust orders
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Inventory & Receiving
- Receive product from vendors, conduct physical counts against purchase orders/invoices, and resolve discrepancies
- Manage inventory management and re-shelving of canceled orders, ensuring warehouse organization
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- Warehouse & Compliance
- Maintain a clean and organized warehouse
- Implement FIFO (First-In, First-Out) practices to manage waste and spoilage strictly
Requirements
- Age: Must be 18 years or older
- ExperiencePreferable (not required):
- Prior experience in restaurant, retail, or warehouse environments
- Schedule Flexibility:
- Fluid availability, including peak hours (5pm–2am)
- Technical & Physical Requirements:
- Familiarity with basic web-based software (e.g., Google G-Suite)
- Ability to lift up to 20 lbs repetitively
Benefits
✅ Weekly pay cycle – Get paid every week ✅ Holiday pay – Earn extra for working vital shifts ✅ Performance appraisals – Opportunity for career growth ✅ Compensated for providing life’s essentials – Because we all need snacks (and milk!) after all
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Company Culture
At Gopuff, we get it—life happens. That’s why we’re delivering convenience when and where you need it most. We’re not just filling orders; we’re transforming retail one Delivery in a Bag at a time.
Join us on Team Blue—a crew of motivated, fast-paced problem-solvers ready to drive the future of convenience.
Equal Opportunity Employer
Gopuff is an equal opportunity employer, committed to an inclusive workplace. We do not discriminate based on:
- Race
- Sex, gender, or gender identity
- National origin or religion
- Sexual orientation
- Age, marital, or familial status
- Ancestry, disability, or genetic information
- Any other protected characteristic under applicable laws
We welcome and celebrate diversity—apply if you’re a qualified individual.
Artificial intelligence tools may assist in parts of the hiring process, but final decisions are made by humans. For data processing inquiries, contact Gopuff directly.
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