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Operations Associate (OA) – Full-Time
Gopuff
About the Role
Gopuff is hiring for Operations Associates (OAs) to join our dynamic team in a critical role that demands drive, perseverance, positivity, and enthusiasm. Reporting directly to a Site Leader, OAs are integral to warehouse operations, responsible for tasks including picking, packing, receiving products, and assisting our delivery riders.
You’ll contribute directly to evolving the retail experience—helping customers access essentials any time, day or night. We’re seeking thinkers, dreamers, and risk-takers who are ready to redefine convenience for the unpredictable.
Bonus points if you have a snack obsession!
Your Responsibilities
Pick and pack customer orders efficiently for dispatch Receive vendor shipments while:
- Verifying physical product counts against purchase orders/invoices
- Resolving discrepancies Maintain FIFO (First-In-First-Out) protocol for inventory and manage spoilage/waste النقاط seguenti Inventory management and reconciling misplaced stock for canceled orders Clean and organize the warehouse space Follow up with customers regarding:
- Out-of-stock items
- Product substitutions
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Requirements
- Must be 18 years or older
- Preferred (not required): Experience in restaurant, retail, or warehouse roles
- Ability to:
- Execute a fluid schedule (including working peak hours: 5pm–2am)
- Safely lift up to 20lbs repeatedly
- Use basic web applications (e.g., Google Workspace tools)
Our Benefits – Built for People Who Deliver
- Weekly pay cycles
- Holiday pay
- Opportunities for progression
- Individual performance evaluations
Our Mission
At Gopuff we believe that life shouldn’t pause for your needs—whether it’s last-minute groceries, pet supplies, or midnight ice cream. That’s why we exist: to deliver everything at lightning speed. Now, we’re building a team dedicated to turning this vision into reality.
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Equal Opportunity Commitment
Gopuff is an equal employment opportunity employer. We celebrate diversity and foster a zero-tolerance-discrimination culture, regardless of race, religion, sex, gender identity, disability, or other protected characteristics outlined by law.
We utilize AI tools in parts of our hiring process, such as resume screening and application review. They support our recruitment team, but final decisions are always made by humans. For more information, contact us.
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