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Operations Associate
Operations Associate (OA) – Full-Time
Join Team Blue at Gopuff and help redefine the future of retail!
About the Role
Gopuff is searching for full-time Operations Associates (OAs) to be part of our fast-paced operations team. Reporting directly to a Site Leader, this role requires drive, enthusiasm, and a willingness to tackle challenges while supporting the delivery of everyday essentials—day or night. You’ll be involved in everything from picking and packing orders to receiving and managing inventory, ensuring smooth operations at our locations.
We’re looking to build a team of creative thinkers, risk-takers, and snack-loving problem-solvers who are excited to help bring speed and convenience to retail. After all, we’re all about delivering what matters most—fast.
Responsibilities
In your role as an Operations Associate (OA), you’ll handle a range of critical warehouse tasks:
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Order Fulfillment:
- Pick and efficiently pack items for customer dispatch
- Ensure accuracy in picking and packing for on-time deliveries
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Inventory & Operations:
- Receive product from vendors and verify purchase orders/invoices against physical inventory
- Resolve discrepancies in stock counts
- Manage FIFO (First-In, First-Out) compliance to minimize waste and spoilage
- Inventory management, including reshelving canceled orders
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Warehouse Maintenance:
- Keep the warehouse clean, organized, and efficient
- Dispose of waste and spoiled products in compliance with guidelines
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Customer & Team Support:
- Maintain open communication with customers regarding substituted or out-of-stock items
- Assist colleagues in maintaining high operational standards
Requirements
Essential
- Age: Must be 18 years or older
- Attitude: Must be ** energetic, resilient, and team-oriented**
- Availability: Willing to work a fluid schedule, including peak hours (5pm - 2am)
- Physical Readiness: Ability to lift up to 20 lbs repetitively (with potential to go heavier during stocking/forklift shifts)
Preferred (but not required)
- Prior Experience: Background in restaurant, retail, or warehouse environments
- Tech Savviness: Familiarity with basic web-based software (e.g., Google G-Suite)
- Personality Fit: Passionate about customer service, speed, and problem-solving
Benefits
At Gopuff, we value our team’s hard work with benefits that matter—both on and off the clock:
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Competitive Pay:
- Weekly pay cycle (benefit from early payments!)
- Holiday pay for garnishing workdays
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Career Growth:
- Dedicated performance evaluations for advancement opportunities
- Rise through the ranks from OA to Site Leader, Shift Supervisor, and beyond
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Why Gopuff?
Every interaction with Gopuff is the connection between a person and their next meal, pet’s food, or late-night snack. Our team brings convenience to life 24/7, no matter the weather or time of day.
- We deliver on convenience—and so can you through this role.
- A place where teamwork, speed, and a can-do attitude drive everything we do.
- A chance to help shape a faster, more accessible retail future.
Our culture thrives on uniqueness, hard work, and helping people when they need it most. We’re investing in a team of dreamers, risk-takers, and big thinkers.
The Gopuff Difference
Our commitment: We’re an Equal Employment Opportunity (EEO) employer—dedicated to a workplace where diversity is celebrated, respect is a top priority, and potential always trumps an verified track record. We don’t discriminate based on race, gender, nationality, religion, sexual orientation, disability, or any other characteristic protected by law.
As you know, tech assists various hiring stages, including application analysis. Human hiring decisions remain 100% final, and privacy will be maintained. For details on data use, please contact us directly.
Ready to make last-minute life moments possible?
Join Team Blue. Apply today!
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