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Robert Walters

Operations Change Director - Global Investment Bank

London
Posted 3 days ago
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Operations Change Director - Global Investment Bank

Operations Change Director

The role of Operations Change Director involves overseeing the end-to-end delivery of transformational change across all aspects of back-office operations. This position requires:

About the Role

Within this prestigious financial institution's London office, you will lead transformative change initiatives seamlessly integrating Operations, Technology, and Transformation teams. Ensuring strategic alignment and efficient execution across the EMEA region will be a core responsibility.

Key Responsibilities

  • Facilitate collaboration across regional teams throughout EMEA, ensuring all change initiatives are strategically aligned
  • Act as a conduit between Operations, Technology, and Transformation teams to guarantee project success
  • Articulate and drove strategic operational change initiatives across complex domains, such as:
    • Payments processing
    • Client onboarding
  • Formulate multi-year roadmaps for change initiatives
  • Prioritise competing needs under pressure whilst ensuring robust governance and compliance
  • Actively represent operational interests at senior management or executive forums
  • Ensure optimal resource deployment through effective workforce planning
  • Maintain a strong risk awareness across all phases of operational transformation
  • Foster an inclusive and innovative organisational culture that values diverse perspectives
  • Adapt to evolving regulatory demands while sustaining long-term strategy focus

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Essential Requirements

  • Substantial experience orchestrating large-scale operational changes within regulated financial environments
  • Proven track record delivering end-to-end portfolio management, strategic planning, and governance within banking operations
  • Expertise managing complex interdependencies across multiple projects or streams under regulatory scrutiny
  • Demonstratable success implementing large-scale programmes affecting operational excellence
  • Extensive stakeholder engagement, particularly at executive or senior management levels
  • Thorough understanding of risk management principles in financial services transformation
  • Strong research instincts towards optimal resource deployment amid change
  • Energetic collaborator with proven interpersonal skills to partner across functional disciplines

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soft Skills, Values & Behaviour

  • Ability to captivate internal audiences with compelling narrative for strategic change
  • Confidence navigating ambiguities inherent in change transitions within regulated industries
  • Strong attention to detail for ensuring projects meet meticulous regulatory requirements
  • Comprehensive grasp of operational interdependencies within financial services institutions
  • Positiveые approach towards organisational readiness and resilience in change climate
  • Strong donor skills for effectively communicating complex operational insights
  • Rooted in client-centric perspective reflecting pinnacle business priorities
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Skills

Operational Transformation
Stakeholder Engagement
Governance
Compliance
Risk Management
Workforce Planning
Project Management
Strategic Planning
Change Management
Payments Processing
Client Onboarding
Interpersonal Skills
Collaboration
Resource Deployment
Regulatory Scrutiny
Multi-Year Roadmaps

Location

London, England, United Kingdom

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