CitySprint
Operations Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Operations Coordinator
Operations Coordinator – Permanent Position
Location: Brighton Salary: £30,162 per annum Hours: 45 hours per week Shifts: Monday to Friday, covering various times (7 am to 7 pm)
What You’ll Get at CitySprint
CitySprint offers a competitive employee package with:
- 25 days’ annual leave plus bank holidays and an extra day off for your birthday
- Enhanced maternity and paternity leave
- Free access to mental health support, including 1:1 therapy sessions
- Healthcare and wellbeing benefits
- Family-friendly days for key life events, plus death-in-service cover
About the Role
This permanent Operations Coordinator role sits at the heart of our Service Centre, ensuring day-to-day operations run smoothly. Your responsibilities will include:
- Coordinating couriers to meet customer service-level agreements (SLAs)
- Supporting the control team and resolving operational queries efficiently
- Ensuring collections and deliveries align with customer requirements
- Maintaining accurate systems like CityTrak and X-Despatch
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Why Join CitySprint?
At CitySprint, our work ensures timely deliveries—from routine to time-sensitive—can be trusted. As an Operations Coordinator, you’ll:
- See the direct impact of your contributions
- Work in a dynamic, fast-paced environment with clear ownership
- Count on a UK-wide logistics business backed by DPD Geopost, with stability and scale while retaining CitySprint’s agile culture
This role demands adaptability, strong communication, and the ability to manage shifting priorities effectively.
What You’ll Be Doing
In this role, your core tasks include:
- Managing courier routing to meet customer deadlines
- Assisting drivers and resolving operational issues promptly
- Collaborating with operations and control teams for seamless workflows
- Keeping systems data accurate (e.g., CityTrak/X-Despatch)
- Adapting plans prioritisation as operational demands evolve
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We’re Looking For
- Previous experience in a busy operational or customer-facing environment
- Ability to communicate confidently and multitask efficiently
- Strong organisation and accuracy, with comfort using operational systems
- Basic Microsoft Office skills (Word, Excel, etc.)
While logistics or courier experience is a plus, it’s not mandatory. We value attitude, adaptability, and a proactive approach above all else.
⚠️ Note: All successful applicants must undergo a DBS check.
Apply Today
[Apply now] {} (link placeholder)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills