Tjarks and Tjarks Design Group
Operations Coordinator & Agency Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Role: Operations Coordinator & Agency Administrator
Location: Purley, Surrey
Reports to: Traffic Manager
Permanent position
About us
For over 30 years, Tjarks & Tjarks has been a leader in private label branding and packaging, creating design that wins at the retail shelf. We combine creativity, precision, and production expertise to deliver end-to-end design-to-artwork solutions for global retailers.
Our culture is built on reliability, consistency, and exceptional attention to detail. We’re hands-on, dependable, and obsessed with craft, delivering work that performs in the real world.
About the Role
We are looking for a highly organised, proactive, and detail-focused Junior Operations Coordinator & Agency Administrator to join our design agency.
This is a varied, entry-level role that works across the studio, supporting different departments and helping to keep projects, deadlines, and day-to-day agency operations running smoothly. The role will be line-managed by the traffic manager and will combine project coordination, general administration, artwork support, and technology-related tasks.
The successful candidate will be an excellent communicator who enjoys solving problems, following up on actions, and making sure nothing falls through the gaps.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
Deadline Coordination
A central responsibility of the role will be managing the agency’s studio deadline sheet and helping ensure that all work is delivered on time. This will include:
- Producing and reviewing a daily report of all work due to leave the studio.
- Liaising with departments and individual stakeholders to confirm the status of each project.
- Following work through each stage of the agency process and identifying anything that could delay delivery.
- Proactively escalating issues and helping to remove blockers as quickly as possible.
- Updating the deadline sheet throughout the day as work is completed.
- Working towards a clear deadline list by the end of each day.
Agency and Studio Administration
- Providing general administrative support to the directors and wider agency.
- Coordinating information and actions between departments.
- Supporting meetings, project administration, document management, and other day-to-day studio requirements.
- Helping to maintain clear, accurate, and up-to-date internal records.
Artwork and Design Support
Full training will be provided in:
- Collecting and preparing print data for artwork.
- Creating packshots and presentation assets for the design team.
- Supporting other artwork-production and studio processes as required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Operations and Technology Support
- Helping to onboard new members of staff onto the agency’s systems and technology.
- Supporting internal technology and process-improvement projects.
- Assisting with the introduction, testing, and documentation of new tools and workflows.
- Providing practical operational support wherever required across the agency.
About You
You will be:
- Exceptionally organised, reliable, and comfortable managing multiple priorities.
- Confident following up with colleagues and keeping tasks moving.
- A clear and professional communicator.
- Detail-oriented, with a high level of accuracy.
- Proactive and willing to take ownership of problems.
- Comfortable working with spreadsheets, project-management tools, and digital systems.
- Interested in design, creativity, and the operational side of a busy agency.
- Keen to learn and develop within a varied, collaborative role.
Previous agency, administration, project-coordination, or studio experience would be helpful but is not essential. More important are a positive attitude, strong organisational skills, and the confidence to communicate with people across the business.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills