Operations Coordinator, Arts & Entertainment (MARI)

This is a hands-on role for someone who enjoys working with processes, identifying opportunities to improve efficiency, building strong relationships, and solving problems. The ideal candidate will be detail-oriented, proactive, and enthusiastic about being part of the fast-paced live events industry.

This is a full-time role and qualified candidates must be able to work in the London Office as well as onsite. You'll be part of a hybrid team that values both connection and flexibility. We'll cover the details of our hybrid schedule during the interview process.

What Success Looks Like

• Suppliers & contractors are appointed, onboarded and managed effectively ensuring all services are delivered to the required standard and within agreed budgets.
• Event Budgets remain accurate & up to date with invoices processed and approved in a timely manner and all expenditure tracked against budget forecasts.
• All contractor, exhibitor & trader documentation is collected ensuring full compliance with operational, health & safety, and licensing requirements.
• Exhibitor, Contractor & Trader queries are managed efficiently with responses provided within agreed service levels and positive stakeholder relationships maintained throughout the event lifecycle.
• Operational plans, event documentation & compulsory submissions are completed accurately and on time while continuously identifying and implementing process improvements to enhance operational efficiency and strengthen the overall event experience.

What You'll Own

Taste of London

• Create, maintain, and distribute the Event Exhibitor/Trader Manual for Taste of London.
• Negotiate, appoint, contract, and manage ancillary contractors, including onsite oversight.
• Liaise with Sales and Sponsorship teams to ensure exhibitor list is accurate, current, and shared with relevant contractors
• Manage the Organisers’ Office onsite, responding to exhibitor and contractor queries efficiently and professionally.
• Oversee compliance with Taste policies, event policies, and contractual obligations, including premises license and venue agreements.
• Support the Operations Manager with power, security, stewarding, and wider staffing schedules.
• Manage the exhibitor orders, including producing invoices and ensuring payments are received prior to the event.
• Provide administrative support to the Operations and Event Management teams, including booking travel, accommodation, and catering.
• Manage the Organiser/Production Office in support of the onsite team.

Windsor Great Park Illuminated

• Support the team with event setup, live delivery, and breakdown.
• Working with the Event Manager to find and book accommodation
• Manage end-to-end invoice processing, ensuring accuracy, compliance, and adherence to payment deadlines.
• Working with the team to co-ordinate contract completion processes across internal teams and contractors.
• Oversee stock, materials, and equipment inventory, including signage management.

What You Bring

• At least 1 years of experience in events industry
• Proven track record of working in brands, traders & contractors
• Strong ability to manage competing priorities and multitask
• Proven track record of accurate administrative skills
• Experience working in fast-paced environments
• Passion for live event & operations & logistics
• Experience of budget management and commercial awareness

Benefits

Here are some of the Benefits and Perks offered at MARI Group:

• Hybrid work environment (blend of in-office and at-home days)
• Pension match and access to a bespoke pension scheme
• Paid Parental Leave
• Employee Assistance Programme
• Enhanced gyms, wellness and financial wellbeing apps access via Wellhub
• Flexible Paid Time Off

MARI believes in the power of live experiences to unite people — and we know that can only be achieved when we reflect the full diversity of the world around us. As a global company that shapes culture across sports, art, and entertainment, we are committed to fostering an inclusive workplace and to practicing anti-discrimination across race, gender identity, sexual orientation, disability, and beyond. We recognise that systemic inequality and discrimination remain challenges across the events and entertainment industry, and we are dedicated to driving meaningful progress — both within our own organisation and across the wider industry we are proud to be part of.