Operations Coordinator

Summary of Position

• Start date: October 1st with some flexibility.
• Department: Operations/Communications.
• Hours: Full-time (40 hours per week).
• Location: UK (remote)
• Salary: £31,453 per year. Shrimp Welfare Project uses a structured compensation approach rather than negotiated salary ranges. This helps us make compensation decisions consistently and transparently across the organisation. For this role, the salary has been calculated based on the role’s level of responsibility, UK location, and relevant organisational considerations.
• Duration: Permanent position with initial 3 months probationary period.
• Vacation policy: Extreme flexibility while exercising Freedom and Responsibility.
• Deadline to apply: July 31st, 2026.

About Shrimp Welfare Project

Shrimp Welfare Project (SWP) is an ACE Recommended Charity in the Effective Altruism space. Effective Altruism (EA) and the idea that sentient beings deserve consideration are the core values that our team shares. EA is a philosophical and social movement that advocates the use of evidence and reasoning to determine the most effective ways to benefit others. Learn more at effectivealtruism.org - it’s really important for us!

Our mission is to improve the welfare of billions of shrimps, in the most cost-effective way possible. To achieve this, we have the following interventions:

• Corporate Engagement: We collaborate with global producers, seafood suppliers, and retailers to improve farming practices, especially in harvest and slaughter.
• Farmer Engagement - India: Sustainable Shrimp Farming in India (SSFI) promotes the best welfare-focused practices in shrimp farming. This is done through offering improved sustainability standards, technical assistance, enhanced reputation, access to training and resources, networking opportunities, and marketing support.
• Policy & Research: SWP is actively engaged in numerous research projects, allowing us to investigate and tackle our key uncertainties. As a result, we produce reports that disseminate our findings to a wider audience.
• Outreach: SWP team members and our advisors have authored a number of articles, given talks, and appeared on podcasts which are intended to give an overview of some of the critical aspects of shrimp welfare.

How You Will Make a Difference

Shrimp Welfare Project has some ambitious 2030 goals, and as we expand, the needs of the team have grown. To meet our growing capacity needs, we are seeking a dedicated Operations Coordinator to oversee the financial day-to-day of SWP and general systems use within the organization.

As the Operations Coordinator, you will be responsible for the following:

1. Financial bookkeeping and maintenance:
   • Maintain a clear system for receipts/invoices/approvals so spending is traceable and compliant with internal policies and UK regulations.
   • Coordinate payroll-related financial inputs (e.g., contractor payments, reimbursements, EOR invoices) and ensure deadlines are met.
2. UK Charity Governance:
   • Own and maintain the UK tax and regulatory anchor, with oversight from the Director of Operations, Chief Executive Officer and SWP Board.
   • Coordinate required filings and confirmations.
   • Prepare/coordinate board finance items (e.g., reporting, required docs) in collaboration with leadership.
   • Keep systems audit-ready (documentation, approvals trail, records hygiene).
   • Be primary liaison with accountants/lawyers/advisors and ensure deliverables land on time.
3. Systems & Tools:
   • Support the set up and maintenance of key workspaces/structures in Notion (databases, templates, permissions, and documentation) in collaboration with the Director of Operations.
   • Serve as first-line support for team troubleshooting (access issues, workflows, “how do I do X?”), escalating to vendors/support when needed.
   • Maintain onboarding materials and lightweight training so new team members can use tools effectively and consistently.
   • Identify opportunities to improve/automate workflows (especially for ops/finance/governance processes) and implement improvements with clear change management.
4. Donor Relations:
   • Work with the Director of Communications to build and maintain our relationships with individual donors.
   • Manage the donor database, track engagement, and identify opportunities for relationship-building.
   • Develop email journeys for automated and personalized outreach.
   • Assist in the development of donor reports on a quarterly basis.
   • Field inquiries from prospective and current donors, liaising between supporters and the SWP team.
5. Organizational Health:
   • Support the Director of Operations and team with hiring rounds and volunteer screening, as necessary.
   • Lead the logistics planning around the annual team retreat (affectionately called Shrimposium).