Via
Operations Coordinator
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At Via, we're supporting a leading professional services organisation in the search for an Operations Coordinator to join their UK operations team.
This is a fantastic opportunity for an organised and proactive operations professional who enjoys supporting multiple teams, improving processes, and keeping day-to-day business operations running smoothly. Working remotely, you'll collaborate with senior operational leaders across several regions while helping deliver business-wide projects and operational initiatives.
Salary: £32,000–£38,000 + benefits
Location: Remote (UK) with occasional travel across the South of England
The Opportunity
You'll become a key member of the operations function, providing administrative and operational support to senior leadership while helping coordinate projects, reporting, systems and regional initiatives.
This is a varied role that combines operations, administration, stakeholder management and project coordination, making it ideal for someone who enjoys working across multiple priorities in a collaborative environment.
What You'll Be Doing
Operations Support
- Support the day-to-day running of operational activities across multiple regional teams
- Coordinate business initiatives and ensure key deadlines are achieved
- Respond to operational queries and act as a central point of contact for internal stakeholders
- Provide administrative support to senior operational leaders
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Reporting & Systems
- Monitor operational data, utilisation and performance reporting
- Support timesheet administration and work allocation processes
- Maintain accurate operational records and documentation
- Produce reports and presentations using Microsoft Office applications
Project Coordination
- Assist with business improvement projects and operational initiatives
- Support the rollout of new processes and systems across regional teams
- Help coordinate business integration and change management activities
- Identify opportunities to improve operational efficiency and consistency
Stakeholder Management
- Build strong relationships with colleagues across multiple departments
- Liaise with Finance, Property, HR and other internal teams to resolve operational matters
- Support office managers and regional leadership with day-to-day operational requests
- Deliver excellent internal customer service across the business
What They're Looking For
- Previous experience in an operations, business support or office management role
- Strong organisational skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills
- High attention to detail and strong administrative capability
- Confident working independently while collaborating with multiple stakeholders
- Proactive approach to problem solving and continuous improvement
- Good understanding of reporting, operational processes and business systems
- Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and Teams
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Nice to Have
- Experience using practice management or workflow systems
- Previous experience within a professional services environment
- Exposure to project coordination or business change initiatives
- Understanding of compliance, governance or operational best practices
Why Apply?
- £32,000–£38,000 base salary
- Fully remote working with occasional regional travel
- Broad and varied operations role with genuine responsibility
- Opportunity to work closely with senior operational leaders
- Supportive, collaborative culture with excellent career development opportunities
- Exposure to business improvement projects and cross-functional initiatives
If you're an organised operations professional who enjoys improving processes, supporting stakeholders and helping teams operate more effectively, we'd love to hear from you.
Register your details on Via now to progress your application. Create one profile and be matched to this role and other relevant opportunities, including roles advertised exclusively on Via.
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