Leeds City College
Operations Coordinator - Inclusive Learning (High Needs)

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About The Role
Leeds City College are recruiting for two Operations Coordinators to join our team.
As the Operations Coordinator, you will play an essential role in ensuring the effective and compliant delivery of High Needs provision across Luminate Education Group.
Working closely with the High Needs Operations Leads, you will maintain key operational systems, monitor compliance requirements, coordinate essential documentation and produce accurate operational data that facilitates allocation of funding, resources and support across the group.
The role requires excellent organisational skills, attention to detail and the ability to work collaboratively with curriculum teams, support staff, managers and external stakeholders. You will be a key point of contact for operational queries and will contribute to the continuous improvement of systems, processes and learner support services.
This is an excellent opportunity for an individual with experience in SEND and High Needs provision, learner support, education administration or compliance who is passionate about improving outcomes for learners and ensuring high-quality operational delivery.
What You Will Do
- Support the Head, Deputy Head and Operations Leads with the effective operational delivery of High Needs provision across Luminate Education Group, coordinating key processes, monitoring compliance data and contributing to the implementation of departmental priorities and initiatives.
- Support the Operations Leads and wider department with the co-ordination of operational activities, contributing to the effective delivery of services and departmental objectives.
- Provide relevant and timely information and data to colleagues within different areas of Luminate Education Group, demonstrating effective communication and knowledge sharing, whilst helping to ensure consistent adherence to departmental processes and statutory compliance.
About You
- English and Mathematics at Level 2 or above, and a willingness to improve in one or both disciplines to Level 3 or above.
- Level 3 relevant SEND and professional qualifications, or willingness to work towards.
- Up-to-date knowledge and understanding of current Government legislation/guidance related to High Needs and SEND provision.
- Experience of demonstrating positive impact through the effective use of IT platforms and systems used for processing learner information and data.
- Experience of demonstrating positive impact through the effective use of data management and processing.
- A solution-focused, evidenced-based approach to decision-making.
- Effective at communicating with others within the framework of Relational Practice.
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Benefits
The group offers a range of excellent benefits, including:
- Annual Leave
- Curriculum and Management: 44 days plus bank holidays
- Curriculum support and business support: 39 days plus bank holidays
- Pension Schemes With Generous Employer Contributions
- Teachers’ Pension Scheme
- Local Government Pension Scheme
- People’s Pension Scheme
- CPD Opportunities
- Annual staff conference plus 2 additional staff development days.
- Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.
We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.


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We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.
Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.
RECRUITMENT AGENCIES
We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
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