Drayton
Operations Executive
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Junior Head of House
Location: London
Salary: £22,000–£25,000 per annum
Full Time | Monday–Friday
About The Drayton
The Drayton creates luxury flexible workspaces designed for ambitious businesses. More than just offices, our buildings are places where companies love to work, clients are proud to visit, and every detail matters.
Our team is at the heart of everything we do. We believe exceptional service, beautiful spaces and genuine hospitality are what set us apart.
We're looking for someone who is organised, enthusiastic and eager to begin a career in operations and hospitality. You don't need years of experience, we're looking for the right person with the right attitude.
The Role
As a Junior Head of House, you'll work alongside our experienced operations team to help deliver an exceptional experience for our members across our London portfolio.
Every day is different. One morning you could be welcoming clients and preparing meeting rooms, and the next you might be helping set up an event, carrying out building checks or supporting the team with operational projects.
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This is a fantastic opportunity for someone looking to learn, develop and build a long-term career with a growing business.
What You'll Be Doing
- Providing a warm and professional welcome to members and visitors.
- Responding to client queries and emails
- Preparing meeting rooms and communal spaces to our five-star standard.
- Carrying out daily building walkthroughs to ensure every space looks its best.
- Supporting the setup of client events and meetings.
- Keeping kitchens, lounges and shared areas clean, stocked and beautifully presented.
- Reporting maintenance issues and helping ensure they're resolved quickly.
- Supporting new client move-ins and office set-ups.
- Assisting the Head of House with day-to-day administration.
- Helping deliver consistently high standards across every building.
- Making sure operational processes are being followed such as weekly fire alarms
What We're Looking For
We're much more interested in attitude than experience.
You'll be someone who:
- Takes pride in your work.
- Loves helping people.
- Notices the little details that others miss.
- Is organised and reliable.
- Has a positive, can-do attitude.
- Enjoys working as part of a team.
- Is confident speaking with clients and visitors.
- Wants to learn and develop.
- Is comfortable using computers and learning new systems.
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Previous experience in a serviced office company would be an advantage, but not essential so please don't let this put you off.
What You'll Receive
- Full training and ongoing support.
- A clear progression pathway into a Head of House role.
- The opportunity to work in beautiful, design-led workspaces.
- Exposure to hospitality, operations and commercial property.
- Company pension.
- Company events.
- Employee discounts.
- Paid holiday including bank holidays.
- A friendly, ambitious and supportive team.
Why Join The Drayton?
We're building something different.
We believe workplaces should be inspiring, hospitality should feel effortless, and every client should receive an experience that exceeds expectations.
If you're ambitious, enjoy working with people and want to build a career where no two days are the same, we'd love to hear from you.
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