Heka
Operations & Finance Associate
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About Heka
Employee benefits are broken. They often focus on the wrong things, appeal to only part of a team, or miss the mark entirely. We believe that benefits should add value for everyone, which is why everything we do is designed to make people perform at their best, every day.
We're the only platform focused on individual health, giving employees limitless choice to own their health and wellbeing journeys, whether that's mindfulness, nutrition, movement, a crisis, or a treat. All inside one employee benefit.
Right now, we're in a rapid period of growth. That means more customers, more partners, and more opportunities to shape how we operate.
The Opportunity
Our Business Operations Coordinator is going on maternity leave from October, and we’re looking for an experienced Operations & Finance Associate to provide essential cover across the role’s key finance and operational responsibilities.
This is a 12-month, part-time fixed-term contract, working three days per week, with the possibility of a three-month extension depending on maternity leave arrangements.
This is a finance-heavy, detail-oriented role at the heart of how Heka runs. You’ll work closely with our Customer Success team across everything from invoicing and partner payments to member administration and operational support. We’re looking for someone who genuinely enjoys the complexity of behind-the-scenes finance work and takes real pride in getting things right.
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What You’ll Be Doing
Your time will be structured around key monthly milestones.
Finance & Operations (primary focus)
- Processing monthly invoices and managing partner payments accurately and on time
- Supporting our invoicing workflows, including CSV imports and billing data management
- Assisting with quarterly VAT-return
General Operations
- Helping prepare ad-hoc reports for the wider team when required
- Handling member admin and making sure nothing falls through the cracks
- Collaborating with the Partnerships team to resolve supplier queries and discrepancies
Who We’re Looking For
You don't need to have done every part of this role before. Our team will help you settle in. But the following are important:
- Experience with finance administration, invoicing, or accounts with hands-on Xero or similar platform experience
- Strong working knowledge of Google Sheets or Excel, including XLOOKUPs, Pivot Tables, and more complex data analysis
- Exceptional attention to detail. You spot errors others miss and you care about getting things right
- A methodical, focused approach to complex or repetitive work. Finance tasks require patience as well as accuracy
- Strong written and verbal communication skills for both internal coordination and member-facing queries
- A proactive attitude. You see a task and you own it, without waiting to be asked twice
- Curiosity and an enjoyment of digging into complex problems to find the root cause
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Bonus points for:
- Experience in a startup or scale-up where your role evolved well beyond the original job description
- A genuine interest in health, wellbeing, or working for a mission-led company
Working at Heka
Heka is a rapidly growing startup with ambitious targets and a team who pull together to achieve them. We value hard work, a can-do attitude, and creative thinking. But we also prioritise work-life balance - we want to be part of your life, not your whole life.
You’ll be joining a close-knit, experienced team who are great at what they do and genuinely love working here.
Key benefits
We prioritise employee wellbeing and offer benefits that truly make a difference:
- Remote and flexible working
- £1,800 annual wellbeing budget
- Virtual GP, EAP, physiotherapy, free mortgage support, free nutrition guidance, and 20+ types of wellbeing 1-1 sessions
- 25 days annual leave (pro-rated for part-time hours), plus bank holidays and your birthday off
- Financial wellbeing support with salary sacrifice pension
Commitment to Diversity
We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
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