Voi Technology
Operations Intern
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Operations Intern
As Operations Intern, you support Voi's daily operations in London and across the UK, with a strong focus on parking, city communications, and operational support for events and warehouses. You help keep our service reliable, compliant, and partner-friendly, while gaining hands-on experience in urban mobility operations.
Main Outcomes (6 months)
- Robust process for UK parking approvals and geofencing updates, clearly documented and followed.
- Consistent, high-quality handling of the London ops inbox and inquiries, including basic reporting and dashboards for the team.
Your Mission at Voi
- Coordinate parking approvals and updates with UK cities, maintaining clear records.
- Support creation and quality control of parking IDs and geofencing changes in relevant tools.
- Monitor and manage the London operations inbox, triaging and resolving operational emails and inquiries.
- Support day-to-day communication with city contacts and partners.
- Assist with operational planning and execution for events (e.g., pop-ups, safety events, partner activations).
- Coordinate with UK warehouses and field teams, including occasional site visits.
- Collect and structure operational data (inbox stats, complaints, parking issues).
- Use basic analytics/SQL to create simple dashboards and recurring reports.
- Keep internal documentation and playbooks up to date (parking processes, city specifics, event checklists).
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What You Need to Embark
- Interest in operations, logistics, or mobility; experience in operations, event coordination, or project management is a plus.
- Comfortable working with data; willing to learn and use SQL and basic dashboard tools.
- Strong written and verbal communication in English; professional email handling.
- High attention to detail, organized, good time management, and proactive follow-through.
- Collaborative, able to work closely with Operations and cross-functional teams (Policy, Product, Market Development, Fleet Management).
- Proficiency in AI tools is a plus.
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Why Voi?
Working at Voi is more than just a job; Our People Promise includes a personal Voiage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this, you’ll have the opportunity to:
- Join Europe's #1 micromobility company.
- Work with inspiring, motivated, and fun colleagues towards a common goal.
- Join the micromobility-revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
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