Leeds City College
Operations Lead - Inclusive Learning (High Needs)

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About The Role
Leeds City College are recruiting for an Operations Lead to join our team.
As an Operations Lead (High Needs), you will drive the day-to-day success, compliance, and funding integrity of our department for Inclusive Provision (High Needs).
In this key leadership role, you will line-manage a central Operations team and directly support the Head and Deputy Head of High Needs. You will bridge the gap between strategic data management and practical delivery
Your daily work will involve tracking critical compliance deadlines (such as EHCP reviews), conducting audits, and ensuring all student support data is accurate and up-to-date
This is a highly collaborative role, where you will empower campus teams through expert system training and clear operating procedures. Ultimately, you will ensure our staff have the exact tools, information, and support they need to deliver positive outcomes for all SEND and vulnerable students across the group
What You Will Do
- Support the Head and Deputy Head of Inclusive Learning (High Needs) with the overarching operational leadership of the department, taking direct ownership of and driving key specified themes and initiatives around High Needs provisions group-wide.
- Lead and directly line manage a small but highly effective team within the Inclusive Learning (High Needs) department, in line with Group expectations for line managers.
- Provide expert training, troubleshooting, and guidance to staff on essential internal platforms.
- Deliver agile, ad-hoc system support and bespoke training modules across the group linked to the implementation and quality assurance of our internal EHCP outcomes tracking platform.
- Provide flexible, high-level cross-cover for alternative High Needs roles during periods of staff absence to ensure uninterrupted operational delivery.
- Conduct regular, hands-on campus visits across the group to support, advise, and align localised teams.
- Develop a strong understanding of SEND legislation and its impact across the Local Offer, schools/SILCs, colleges, and employer settings.
- Build and maintain expertise in relevant funding streams.
- Collaborate with the admissions team to provide clear information and support for student transitions both into and out of the college.
- Prepare and deliver training sessions as required.
- Maintain regular, effective communication with parents, families, and key stakeholders.
- Work alongside campus teams to ensure the college environment and services are accessible to everyone.
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About You
- English and Mathematics at Level 2 or above, and a willingness to improve in one or both disciplines to level 3 or above.
- Level 5 teaching qualification or relevant SEND / Learning Support related qualification, or willingness to work towards.
- Up to date knowledge and understanding of current Government SEND legislation/guidance related to transition, Education, Social Care and Health.
- Extensive and proven experience of working with students who have High Needs and/or SEND.
- Successful and proven experience of managing, leading, and supporting staff whilst developing and maintaining professional relationships.
Benefits
The group offers a range of excellent benefits, including:
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Annual Leave
- Curriculum and Management: 44 days plus bank holidays
- Curriculum support and business support: 39 days plus bank holidays
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Pension Schemes With Generous Employer Contributions
- Teachers’ Pension Scheme
- Local Government Pension Scheme
- People’s Pension Scheme
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CPD Opportunities
- Annual staff conference plus 2 additional staff development days.
- Qualifications Including PGCE, Apprenticeships, Leadership And Management Courses.
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Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
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Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
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Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally.


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We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does.
We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity.
Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please Click here to learn more about our EDI objectives.
RECRUITMENT AGENCIES
We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
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