Russell Tobin
Operations Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
MBA Operations Lead
3 months contract (Expected to attend office on Tuesdays)
Hybrid, London (20% - 80% on site)
£28.86 per hour - PAYE
An exciting opportunity has arisen for an experienced higher education professional to lead the operational delivery of a prestigious MBA programme undergoing significant growth and transformation.
Working closely with academic leadership and teaching support teams, you will oversee programme administration, drive process improvements, lead change initiatives, and ensure an outstanding student experience across the full student lifecycle.
Key Responsibilities
- Provide day-to-day leadership and supervision of the MBA programme administration team.
- Manage and coordinate operational projects, ensuring delivery to agreed deadlines and standards.
- Review, streamline and enhance administrative processes, policies and procedures.
- Lead change management initiatives to support programme growth and hybrid delivery.
- Monitor team performance, allocate workloads, and support staff development through coaching and mentoring.
- Build effective relationships with academic and professional services stakeholders.
- Ensure compliance with institutional regulations, policies and service standards.
- Contribute to strategic initiatives that enhance programme delivery and the student experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
You will have:
- Degree-level education or equivalent relevant experience.
- Significant experience in higher education administration, supporting taught programmes.
- Proven experience leading and developing teams.
- Strong project management and change management experience.
- Experience reviewing and improving processes and systems.
- Excellent organizational, communication and stakeholder management skills.
- Ability to manage multiple priorities while maintaining accuracy and attention to detail.
- A strong commitment to delivering an exceptional student experience.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you are a proactive, organized leader with a passion for operational excellence and higher education, we would love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location