Ponda
Operations & Logistics Coordinator
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Operations & Logistics Coordinator
About the Role
We are a fast-growing startup of 15 people looking for a highly organized, tech-savvy individual to support our day-to-day administrative and logistical needs. This role is critical to keeping the business running smoothly across fulfillment, inventory management, office administration and founder support.
You’ll be hands-on with physical operations (packaging and fulfillment), systems upkeep (Inventory systems and cross-department workflows), and administrative execution. This is an ideal role for someone who enjoys structure, problem-solving, and making processes more efficient in a startup environment.
Key Responsibilities
Operations, Logistics & Fulfillment
- Support in developing scaling logistics strategy - how can we improve efficiency and cost across inbound and outbound logistics?
- Manage order fulfillment from start to finish, including picking, packing, labeling, and shipping small order volumes
- Identify best 3PL or freight companies to onboard
- Identify most cost-effective solutions for storing and shipping of goods
- Liaison with freight forwarders, customs clearance agents and home office to ensure smooth shipments (complete all necessary documents)
- Ensure orders are shipped accurately, on time, and with attention to detail
- Coordinate with internal teams (sales, product, agriculture, finance) to resolve fulfillment or order issues
- Monitor fulfillment performance and suggest improvements to speed, accuracy, and cost
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Inventory & Supply Chain
- Manage, maintain and optimise Ponda’s inventory management system as needed
- Ensure inventory systems are accurate and shared across departments
- Track inventory levels, identify low-stock risks, and coordinate reordering
- Maintain clear documentation and processes for inventory flow and supply chain operations
- Work with vendors, suppliers, and logistics partners as needed
Administrative & Office Support
- Handle general office administration (supplies, organization, documentation, scheduling support)
- Support founders with administrative tasks such as scheduling, coordination, and follow-ups
- Maintain organized records, files, and operational documentation
- Assist with internal process setup and cross-team coordination
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Who You Are
- Exceptionally organized with strong attention to detail
- Tech-savvy and comfortable learning new tools and systems quickly
- Proactive, resourceful, and able to work independently
- Comfortable wearing multiple hats in a fast-paced startup environment
- Strong communicator who works well across teams
- Reliable, hands-on, and willing to jump in where needed
Qualifications
- 1–3 years of experience in operations, administration, supply chain, or a related role
- Experience with inventory management softwares, fulfillment tools, or logistics platforms is a plus
- Comfortable using tools like Google Workspace, XERO, spreadsheets, project management software, and inventory systems
- Startup or small-team experience preferred
What We Offer
- Opportunity to play a key role in a growing startup
- High level of ownership and impact
- Collaborative, fast-moving team environment
- Room to grow with the company as operations scale
- Birthday day off!
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