Stirling Ellis Ltd
Operations Manager
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Overview
International Airline Catering business require experienced Operations Manager to oversee food production and distribution for a 24 hour facility based on-site at Gatwick.
The jobholder will be tasked with developing and enhancing relationships with key international customers and to drive the strategic development of operational standards & efficiencies within the business.
About the role
The Operations manager will be responsible for overseeing a large, labour intensive food manufacturing operation encompassing; the placing of supplier orders, managing food production and ensuring on-time customer delivery. Always working to strict deadlines. Key duties include:
- Lead and develop food production teams totalling over 300 employees, for a 24 hour operation, across 3 shifts.
- Minimising wastage and ensuring strict quality standards in line with agreed business objectives.
- Define measurable performance KPIs to ensure customer satisfaction through high quality and on time delivery.
- Undertake responsibility for monthly profit & loss, maximising revenue, controlling production & supply chain costs and effective asset management.
- Manage the ongoing transformation into the digitalisation and automation of operations.
- Ensure adherence to QHSE standards and ensure good practice is embedded across the site.
- Perform a continued review of customer menu cycles and ensure product changes are seamlessly implemented.
- Constant review of the company pricing structure and impact on profitability.
- Delivery of all services in accordance with customer contractual requirements (On Time Performance).
- Management of people behaviours through maintaining strong morale within the unit.
- Responsible for the annual business plan and ensuring clear objectives are set within the wider team.
- Promote and drive Continuous Improvements.
- Ensure adherence to contractual requirements for all customer and supplier contracts.
- Maintaining a customer focus throughout all commercial and operational matters.
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About the Operations Manager
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You will have a proven track record leading production and supply chain operations ideally within a food production, FMCG or catering business.
The Operations Manager will be highly driven, forward thinking individual with a mindset of continuous improvement.
Applicants will have knowledge of Lean process improvements and change management.
The jobholder will be a confident man-manager, a proven leader with the ability to delegate and reward employees.
What's on offer
- On-site position
- 25 days holiday
- Annual bonus
- Free meals
- Company pension
- Free parking
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