Impact Food Group
Operations Manager
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Regional Operations Manager Taunton / Weston-Super-Mare
Impact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.
Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector.
About the Role
Impact Food Group (IFG) is looking for an experienced Regional Operations Manager to oversee a portfolio of schools, supporting teams and ensuring exceptional food, service, and operational standards. This is a field-based role, requiring travel between multiple sites.
Key Responsibilities
As the Regional Operations Manager, you’ll be instrumental in leading multiple school kitchens to drive outstanding results. Your responsibilities include:
- Leading, motivating, and developing teams to deliver exceptional service and operational excellence
- Building strong relationships with clients, suppliers, and stakeholders
- Monitoring and improving operational performance across assigned sites
- Ensuring compliance with food quality, hygiene, and regulatory standards
- Managing financial performance, including budgets and commercial contracts
- Supporting Chef Managers with recruitment, HR, and day-to-day operations
- Presenting data, reports, and insights to demonstrate operational success
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Requirements & Fit for the Role
We’re seeking a self-motivated, resilient, and highly organised Operations Manager with experience in high-quality school catering. Key qualities include:
- Proven experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites
- Strong ability to lead multi-site teams and demonstrate exceptional people management skills
- Confidence communicating effectively with kitchen teams and senior stakeholders
- Excellent organisational skills and ability to prioritise effectively
- Proficiency in Microsoft Office, spreadsheets, and presentations
- A passion for delivering fresh, contemporary food with unwavering commitment to service excellence
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Why Join Impact Food Group?
We offer more than just a job—we offer a fulfilling career with tangible benefits:
- 25 days paid annual leave (plus bank holidays)
- Life assurance and company pension
- Access to enhanced healthcare
- Exposure to our online learning & development platform
- Employee wellbeing programme support
- Salary sacrifice scheme for electric vehicles
- IFG Rewards giving access to discounts at high-street retailers
- Annual Summer Party supporting workplace recognition
Note: Successful candidates will undergo an interview and assessment. As part of IFG’s safeguarding commitments, you’ll require an enhanced DBS disclosure and children’s barred list check, coverable by the company.
We commit to equal opportunities and accommodate interview access requirements confidentially. All information complies with GDPR.
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