White Space Recruitment
Operations Manager
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Operations Manager
Location: Central London (Hybrid – 4 days in the office, 1 day working from home)
We are a small, established international interior design practice based in the heart of Central London. Our work spans luxury residential and hospitality projects across the globe, and we pride ourselves on delivering exceptional design in a collaborative, supportive environment.
Our client is seeking an experienced Operations Manager to oversee the day-to-day running of the business and support our continued growth. This is a varied, hands-on leadership role for someone who enjoys working across operations, people management and business administration within a creative environment.
The Role
Reporting directly to the Directors, you will be responsible for ensuring the smooth and efficient operation of the practice. You will oversee business operations, HR, payroll, office management and administrative functions, while helping to develop systems and processes that enable the team to perform at their best.
Key Responsibilities
- Lead and manage the firm's day-to-day operations.
- Oversee payroll, employee benefits and HR administration.
- Ensure compliance with UK employment legislation and company policies.
- Manage recruitment, onboarding, performance review processes and staff development.
- Oversee office administration, facilities and supplier relationships.
- Manage contracts, insurance, company documentation and operational policies.
- Support financial administration alongside external accountants.
- Develop and improve operational processes and internal systems.
- Work closely with the Directors to support strategic planning and business growth.
- Foster a positive, collaborative and professional office culture.
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About You
You will be an organised, commercially minded professional with strong operational leadership experience and excellent people skills.
Essential
- Significant experience in an Operations Manager or Operations Director role.
- Strong knowledge of payroll processes and HR best practice.
- Experience managing office administration and business operations.
- Excellent organisational and project management skills.
- Confident communicator with strong interpersonal skills.
- Proactive, solutions-focused and able to work independently.
- High level of discretion and professionalism when handling confidential information.
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Desirable
- Experience working within an architecture, interior design or other creative professional services environment.
- Knowledge of international business operations.
- Mandarin language skills would be a distinct advantage.
What We Offer
- A senior leadership role within a respected international design practice.
- A beautiful Central London office with excellent transport links and an easy commute.
- Hybrid working (4 days in the office, 1 day from home).
- A friendly, collaborative and supportive team.
- The opportunity to make a genuine impact on the future growth of the business.
- Competitive salary, dependent on experience.
If you are an experienced operations professional looking to join a dynamic international design studio where your expertise will make a real difference, we would love to hear from you.
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