Bright Stars Nursery Group
Operations Manager
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Operations Manager
We are seeking a highly motivated and experienced Operations Manager to oversee operations across multiple locations within our organisation.
The successful candidate will be responsible for driving performance, supporting local teams, and ensuring consistent, high-quality service delivery. This is an exciting opportunity for a proactive and dynamic leader to play a key role in shaping regional success and fostering a positive, high-performing culture.
Key Responsibilities
- Develop and implement strategic plans to achieve regional goals and operational targets.
- Lead, support, and coach branch managers and their teams, providing clear guidance and constructive performance feedback.
- Monitor and analyse operational performance, identifying trends and preparing detailed reports for senior leadership.
- Ensure all sites comply with company policies, health and safety standards, and relevant legal requirements.
- Build strong, professional relationships with clients, suppliers, and key stakeholders to support business growth.
- Oversee regional budgeting, optimise resource allocation, and manage costs effectively.
- Lead initiatives designed to improve operational efficiency, enhance customer satisfaction, and support staff development.
- Coordinate training sessions and professional development opportunities to strengthen team skills and leadership capability.
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Skills & Experience
- Proven experience supervising or managing multiple teams or locations.
- Strong leadership and people-management skills, with the ability to motivate and inspire staff.
- Excellent organisational and prioritisation abilities, with a track record of thriving in fast-paced environments.
- Clear and confident communication skills, both written and verbal, with the ability to engage a wide range of stakeholders.
- Strong analytical mindset, with experience interpreting data to support decision-making.
- Flexible, adaptable, and able to work both independently and collaboratively.
What we offer
- Paycare Medical Cover - contributions towards everything from dental and optical cover to free same day GP appointments and Lifestyle Assessment.
- We are pleased to now offer a 75% childcare discount to our staff, supporting working parents in balancing their careers and family life.
- MyGym / MyActive discounts – up to 25% off your monthly gym fees and from all your gym clothing and equipment. All types of gyms covered, from David Lloyds to your local council-run leisure centre.
- Paycare Perks – shopping discounts from over 300 High Street stores including Sainsburys, John Lewis, H&M, Boots and New Look.
- Recommend a Friend – earn up to £1,500 for each recruit once you join us by recommending us to others you know.
- Training and Development – benefit from our sector-leading, regular training programmes that helps us ensure every child in our care has the very best start for their lifetime of learning.
- Plus Up to 33 days holiday including bank holidays, employer pension contributions, car allowance and business mile contribution.
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At Bright stars we are committed to safeguarding and promoting the welfare of children. We expect all staff to share this commitment.
The successful applicant will be required to undergo comprehensive suitability checks, including:
- Enhanced DBS (Disclosure and Barring Service) check
- Appropriate employment references
- Verification of qualifications
- Right to work checks
- Completion of all safer recruitment requirements
All appointments are subject to satisfactory clearance of these checks in line with our Safeguarding Policy.
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