How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Operations Manager
About the Role
We are seeking to appoint an Operations Manager to join our developer services team within M Group, a leading infrastructure provider.
In this role, you’ll have the opportunity to grow and develop while ensuring the successful delivery of essential water and wastewater services. Join a safety-first, customer-centric team where innovation and progress are prioritised.
Described as: "Our manager of the year deserving winner!"
Where will you be working?
At M Group, we are dedicated to safeguarding the water supply, enhancing environmental performance, and managing demands for future generations. We extend asset life and ensure compliance with water quality and environmental standards through over 140 years of combined engineering and infrastructure experience.
This role focuses on water and wastewater services, lateral drain installation, and enabling new developments to access critical utilities.
What will you be doing?
As Operations Manager, you will:
Key Responsibilities
- Lead the Delivery Team – Drive operational excellence to deliver safe, high-quality outcomes that consistently meet or exceed client expectations.
- Project Delivery Leadership – Ensure projects are executed safely, efficiently, and to exceptional standards while aligning with client specifications.
- Financial Accountability – Set and manage budgets, meeting regulatory requirements and performance targets while fostering profitability.
- Operational Metrics & Reporting – Monitor and report on financial, programme, and quality performance collaborative with stakeholders.
- Team Development – Cultivate and grow the Delivery Team through mentorship, training, and effective performance management.
- Safety Culture Advocacy – Embrace safety-first principles and champion initiatives focused on zero harm and continuous improvement.
- Stakeholder & Client Management – Build strong regional and client relationships while driving customer satisfaction.
- Performance Reviews – Consistently align projects to cost, time, and quality objectives.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You’ll Bring
Essential criteria for success in this role include:
- Experience in water and metering projects – In-depth knowledge of metering operations within the water sector.
- Senior Team Leadership – Proven experience managing multidisciplinary teams within a regulated water environment.
- Budget & Milestone Management – Skilled in delivering against both financial and operational milestones safely.
- Communication Skills – Strong drive and energy to develop motivated, high-performing teams.
- Risk & Commercial Acumen – Adept at identifying risks, making commercial decisions, and balancing business growth.
What’s in it for you?
We offer an excellent benefits package designed to support your professional and personal growth:
- Contributory pension scheme
- 24/7 online GP service
- Employee assistance programme
- My Rewards portal (access to thousands of retail discounts)
- Life assurance
- Cycle to work, salary finance, and give-as-you-earn schemes
- Enhanced parental leave (maternity, paternity, adoption)
- Reward and recognition schemes
- Referral bonuses
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Additionally, this role includes:
- Company car and fuel card (with EV and hybrid options)
- My Car Choice (salary sacrifice for EVs/Hybrids)
- Private healthcare with family cover
- Health Cash Plan (reimbursement for medical expenses)
- 25 days annual leave (+ bank holidays)
- Discretionary bonus scheme
About Us
M Group is committed to being an employer of choice, fostering an inclusive environment for people of all backgrounds. We are a Top 100 UK company for veterans and a workplace dedicated to innovation.
Our values define how we operate:
- "Responsible and go further" – Supporting our people, clients, communities, and the planet.
- "Open and seek new ways" – Continuously improving to exceed every expectation.
- "Together and as one" – Collaboration makes us stronger.
- "Ambitious and embrace opportunity" – Guiding very organsic investment services for future-generation needs.
We invest in your growth through:
- Training programs
- Desarrollo de carrera
- Recognition for professional excellence
It’s an exceptional opportunity to advance at M Group.
Please note: This advertisement may close before the stated date. Apply early to ensure your application is considered. Background checks and fitness-to-work assessments may apply.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location