Cathedral Appointments | B Corp™
Operations Manager
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Operations Manager
£50-60k | Performance-Related Bonus | Full-Time | On-Site | Newton Abbot, Devon
Company Overview
Our client is a well-established, owner-managed business with a growing portfolio of specialist ecommerce brands serving customers across the UK and the United States. Operating within technical product markets, the business has built a strong reputation for quality, service, and expertise. As it enters an exciting phase of growth, they are seeking an experienced Operations Manager to help drive operational excellence and commercial performance.
Role Overview
This is a fantastic opportunity for a commercially minded Operations Manager to take ownership of the day-to-day running of a growing business. Working closely with the business owner, you will lead a small team, oversee operational performance, and introduce the systems, processes, and commercial discipline needed to support continued growth.
This role would suit an ambitious Operations Manager, Project Manager, Ecommerce Manager, Branch Manager, or Commercial Manager looking to step into a broader leadership position with genuine influence over business performance.
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Responsibilities
- Lead, support, and develop office and warehouse teams, ensuring efficient day-to-day operations.
- Drive operational performance by improving fulfilment, customer service, stock management, and supplier relationships.
- Introduce and monitor meaningful KPIs, improving processes, accountability, and commercial results.
- Identify opportunities for growth, reporting business performance, and recommendations directly to the business owner.
Requirements
- Proven experience managing teams within ecommerce, wholesale, distribution, technical products, or a similar environment.
- Strong commercial awareness with the ability to use data and KPIs to improve business performance.
- Experience overseeing warehouse, fulfilment, stock control, or supply chain operations.
- A proactive, hands-on leadership style with excellent communication skills and a customer-focused approach.
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Benefits
- Competitive salary, dependent on experience.
- Performance-related bonus.
- Genuine autonomy to influence business operations and strategy.
- Direct access to and support from the business owner.
- Opportunity to shape the future of multiple specialist ecommerce brands.
- Excellent scope for career progression and increased responsibility as the business continues to grow.
Ready to Take the Next Step?
If you're an experienced Operations Manager looking for a broad leadership role where you can make a real commercial impact, we'd love to hear from you. Apply today to find out more about this exciting opportunity.
Note on Sponsorship:
We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
Recruitment Consultant: Dan Martin
Ref: 11304
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