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Operations Manager
Observations Manager, Financial Planning & Analysis
About Bolt
Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.
And we're just getting started.
Why join Bolt?
- Build the future of mobility and help transform how people live and move in cities
- Tackle challenges at scale that span technology, operations, regulation, and growth
- Take real ownership early; small, lean teams mean your decisions matter from day one
- Join one of Europe’s leading technology companies backed by world-class investors, including Sequoia
Responsibilities
About The Role
As Operations Manager, Financial Planning & Analysis, you will own the planning and reporting processes that keep the UK & Ireland Rides business running with accuracy and rigour. This is a high-ownership role centred on delivering reliable, timely financial reporting, maintaining the integrity of your forecasting processes, and ensuring senior stakeholders have the right information at the right time.
You’ll work closely with:
- Head of Operations
- Rides Finance
- Central Finance
- Growth Analytics
- Legal teams
- External advisors
Sitting at the centre of operational performance and financial reporting across the UK & Ireland team
Main Tasks And Responsibilities
- Lead UK & Ireland budgeting, forecasting, and quarterly reforecast cycles, partnering with central finance teams to ensure accurate, auditable, and timely financial planning
- Develop, maintain, and review financial models, investment cases, and scenario analyses, stress-testing assumptions and providing robust recommendations to senior stakeholders
- Quantify and assess financial risks across the UK portfolio, including VAT, worker status, pension liabilities, and regulatory exposures; translate complex issues into clear business insights
- Own and maintain the UK financial data source of truth in collaboration with Finance and Data Engineering teams; ensure data accuracy, consistency, and stakeholder alignment
- Serve as the key financial partner to Operations, enabling data-driven decision-making and supporting strategic initiatives across your areas of responsibility
- Drive the adoption of AI tools and automation within the Operations team to improve efficiency, streamline processes, and enhance decision-making
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Qualifications
About You
- 4+ years of experience in financial analysis, FP&A, operations, or a related field, with a proven track record of owning reporting and planning processes end-to-end
- Advanced proficiency in Excel and/or Google Sheets, with experience working with large, interconnected datasets and strict standards of data accuracy and integrity
- Strong financial modelling and reporting skills, able to identify inconsistencies, resolve issues proactively, and consistently deliver high-quality outputs on time
- Comfortable analysing complex regulatory, legal, and financial topics, including tax treatments, provisions, and compliance-related matters
- Experience creating management reports, dashboards, and insights using tools such as Looker, Power BI, Tableau, or similar, and presenting findings to senior stakeholders
- Strong communicator and collaborative team player; brings positive energy, ownership, and integrity to translate complex financial information into clear, actionable recommendations
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Benefits
Why you’ll love it here
- Accelerate professional growth through unique career opportunities
- Competitive salary + stock options tied to Bolt’s long-term success
- Support for physical and mental health through wellness perks
- 1-month paid sabbatical after 5 years at Bolt for recharging and renewal
- Annual company events + team gatherings for networking and engagement
- Hybrid work model with at least 12 mandatory in-office days per month to balance flexibility and collaboration
Note: Some perks may vary based on location and role.
Our Expectation: AI & Adaptability
- At Bolt, using AI daily is a baseline standard for everyone
- If there’s a faster/smarter way to do work, it’s expected to be identified
- The standard for quality remains high—AI should complement, not compromise, output
Why Just the Basics Won’t Cut It
While experience is important, we value drive, intelligence, and integrity. If you don’t check every box, a candid conversation may still lead to a role—apply nonetheless!
Inclusivity & Equality
Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered without regard to:
- Race
- Colour
- Nationality
- Religion
- Gender/gender identity
- Sexual orientation
- Age
- Ability
We welcome applications from all backgrounds, and we’re happy to make reasonable accommodations throughout the hiring process. If you require any adjustments, please let us know.
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