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Operations Manager
Operations Manager – Join Our Team at Morrisons
About Morrisons
From a Bradford market stall to the UK’s fourth largest supermarket, we pride ourselves on being the Yorkshire food retailer serving customers across the UK through over 500 stores and an online home delivery service. Our core business—food & grocery—sets us apart, as we source and process much of the fresh food we sell through our own manufacturing facilities.
The Role: Operations Manager
As an Operations Manager, you’ll play a critical role in driving our business forward. Working closely with the Store Manager, you’ll ensure seamless store operations, high standards of safety & compliance, and a thriving, engaged team that delivers exceptional service—for our customers and our colleagues.
Key Responsibilities
You’ll be accountable for delivering end-to-end store operations while ensuring:
- Operational excellence: Maintaining high standards in routines and resource allocation.
- Talent development: Identifying, coaching, and mentoring future leaders across the store and region.
- Leadership & capability: Stretching the Management team’s accountability and planning development areas.
- Pivoting for growth: Partnering with the People Manager to embed a culture of adaptability.
- Safety & compliance: Serving as an expert in food safety laws, ensuring full departmental and colleague adherence.
- Performance improvement: Supporting managers with actionable plans to boost departmental performance.
- Strategic planning: Contributing to the annual Store Plan, leveraging a commercial mindset to unlock opportunities.
- Customer focus: Harnessing freedom within framework to exceed sales targets, innovate local solutions, and motivate teams.
- Stakeholder collaboration: Building relationships with key partners to deliver continuous improvements.
- Exceptional standards: Leading by example, focusing on what truly matters to customers.
- Product availability: Overseeing in-store processes for high product availability and building team capability to improve the customer experience.
- Direct customer insights: Actively seeking feedback from shoppers to shape improvements and work with central teams to enhance service.
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Your Impact – Why Morrisons?
This role offers more than just a job—it’s an opportunity to shape our success. You’ll receive: ✔ Exceptional training, support, and continuous development ✔ Competitive salary ✔ Superb benefits package
Our Full Benefits
- Generous bonus scheme
- Pension scheme with attractive contributions
- Private healthcare
- Colleague discount (extend it to family and friends!)
- Family-friendly policies:
- 26 weeks maternity & adoption leave
- Neonatal leave
- Fertility support
Ready to see the full Morrisons experience? Explore our 360° tour to discover sites you wouldn’t typically visit—like our warehouses and colleague canteens.
About You: The Ideal Candidate
We’re looking for retail industry veterans with hands-on experience managing a large-scale, high-performing operation (ideally £150K+ weekly turnover).
Essential Requirements
- Retail operations expertise, preferably with experience in customer-facing, fast-paced environments.
- Strong leadership skills: Ability to listen, respond to challenges, and inspire broad thinking.
- Coaching prowess: Experience giving constructive feedback to align teams with common standards.
- Talent-driven mindset: A passion for building team culture and developing people.
- Conflict resolution & trust-building: Ability to unite diverse departmental teams.
- Objective-setting: Experience setting clear, aligned goals for departments.
- Collaborative culture: Capacity to foster open, values-based working relationships.
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About Morrisons: Our Family of Food Retailers
For over 100 years, we’ve been不起 "shopkeepers"—dedicated to offering a unique shopping experience you won’t find elsewhere.
Our Vision
Our 500 stores across the UK form one team: focused on delivering affordable groceries, great customer service, and a welcoming buzz. That’s why our customers keep returning.
Times best known for fresh food and groceries, we’re the 4th largest supermarket in the UK, serving over 11 million weekly customers. Our commitment to fresh preparation sets us apart—more than any other UK retailer.
From Market Street to checkout, our team pays it forward—going above and beyond to cater to our customers’ needs. We love what we do, and that’s the difference you’ll make too.
Our Commitment to You
At Morrisons, we invest in our colleagues. That’s why so many of our Store Managers started on the shop floor—understanding the challenges firsthand. From the ground up, we know what it takes to support colleagues and deliver outstanding service.
Join us. Be part of a team that truly cares.
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