DSV - Global Transport and Logistics
Operations Manager
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Operations Manager - PM Shift
Role: Operations Manager - PM Shift Location: Mercia Park Time Type: Full Time Working Hours: Mon-Fri, 1200-2000 | 37.5 hours per week
At DSV, we’re building the world’s leading logistics and transport network. Join us and become part of a global team shaping the future—we’re looking for a driven and forward-thinking Operations Manager to lead warehouse operations at our Mercia Park facility.
Drive efficiency and excellence at the heart of our supply chain. If you thrive in a fast-paced environment with a passion for leadership and development, this could be your next career move.
What will you be responsible for?
Manage inbound, outbound, and reverse logistics while ensuring seamless receipt, storage, and dispatch of goods.
- Operational leadership: Direct warehouse operations, ensuring 24/7 compliance with Health & Safety, Group Audit standards, and Warehouse Management System (WMS) processes.
- Cost control: Monitor operational costs against budgets, identify variances, and implement corrective actions.
- Resource and planning: Schedule staff levels to adapt to seasonal and volume fluctuations while supporting recruitment and retention.
- Team development: Mentor warehouse team leaders, providing performance feedback and coaching.
- Stakeholder relations: Build strong relationships with retail partners and internal teams, communicating business priorities effectively.
- Continuous improvement: Drive initiatives to enhance efficiency, productivity, and performance.
- Performance management: Set Key Performance Indicators (KPIs), regularly review performance, and foster a high-performance culture.
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About you
We’re looking for a seasoned leader with a proven track record in logistics and operations. If this sounds like you, check your experience against our requirements:
- Relevant senior management experience (minimum 5+ years) in warehouse operations or logistics.
- Strong financial and analytical skills, with experience in cost control and budget management.
- Exceptional communication and leadership—able to influence stakeholders and drive change.
- In-depth knowledge of warehouse processes and WMS systems (e.g., SAP, WarehouseXpress).
- A track record of developing high-performing teams and resolving employee relations matters.
- Confident decision-maker with laser-like attention to detail.
- Advanced skills in IT and data management, particularly spreadsheets (Excel), databases, and warehouse technology.
Join a global powerhouse
As a global logistics leader, DSV empowers ambitious individuals to make an impact. Be part of a company on a relentless journey of growth, innovation, and cultural diversity.
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Competitive salary and career opportunities await: Join a team of 160,000+ colleagues in 90+ countries, shaping the future of transport and logistics.
Perks & benefits
To support your growth and wellbeing, we offer:
- Enhanced annual leave from date of hire, increasing with tenure.
- Car and cycle salary sacrifice schemes (for ultra-low emission vehicles).
- WeCare support app—access to GPs and mental/physical health services for you and your dependents.
- LifeWorks app, offering cashback, high street discounts, and life insurance with probate support.
- Potential to join a transformative industry leader where your ambition aligns with our global vision.
Next steps
If you’re ready to take your career to the next level, apply today:
✅ Upload your CV to join DSV’s fast-growing team.
⚠️ Note to applicants:
- Successful candidates will undergo right-to-work checks, criminal record checks, and 5-years’ referencing.
- DSV does not accept submissions from recruitment agencies unless engaged directly.
At DSV: play in a different league.
Apply now at dsv.com• Follow us @DSVGroup on LinkedIn and Facebook.
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