MCL Medics
Operations Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Southport (office based) · Permanent · Competitive salary
The role
Reporting to the Chief Commercial Officer, you will take day-to-day ownership of operational delivery across health surveillance programmes, the onsite occupational health nurses and the booking team, owning performance, quality and client experience end to end. It suits someone who wants real ownership and the room to make a visible difference, in a business small enough to shape and busy enough to keep you stretched.
What you will do
- Plan capacity and resources across teams, clinicians, equipment and client sites, so the right people are in the right place at the right time
- Lead and develop a team of managers and coordinators, and keep the onsite nursing team under clear day-to-day operational management
- Own service performance against SLAs: turnaround, quality, compliance and accurate billing
- Build cover and resilience so delivery does not depend on any one person
- Drive continuous improvement across your processes, with the authority to design and make the change
- Maintain compliance across your scope, in line with GDPR and our ISO standards
- Work closely with the leadership team to align on company goals
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Who we are looking for
- Proven operational management experience, ideally in occupational health or a similar regulated healthcare environment
- A natural logistics thinker who spots the bottleneck before it bites
- Hands-on and solution-focused, as strong on delivery as on design
- An excellent people manager, comfortable managing other managers
- Confident working alongside clinical leadership, without holding clinical accountability
- Full UK driving licence and willingness to travel to client sites
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What we offer
- 25 days annual leave plus bank holidays, rising to 28 after 2 years
- Salary sacrifice pension, life assurance and enhanced sick pay
- Same-day GP appointments and a second medical opinion
- Employee Assistance Programme
- Career support and progression
- A Great Place to Work-Certified employer, with 90% of the team rating MCL a great place to work against a UK average of 54%
Apply
Apply using the button. The full job description is available on request.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills