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Operations Manager
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Operations Manager
Remote (UK) | Future Hybrid (Oxford) | £40,000–£45,000 + Benefits + International Travel
Build the operational backbone of an innovative business transforming the future of clean technology.
Not every Operations Manager role is about maintaining existing processes. Some are about building them.
Our client is an ambitious, international technology business operating at the intersection of engineering, biotechnology, and sustainable energy. Following continued growth, they're looking to appoint an Operations Manager who will play a pivotal role in shaping how the business operates as it scales internationally.
Reporting directly to the President of Operations, you’ll become one of the key people responsible for creating the systems, processes, and operational infrastructure that support a growing global organisation.
This is an outstanding opportunity for someone who enjoys variety, takes ownership naturally, and gets genuine satisfaction from making businesses run more efficiently.
The Opportunity
This is a broad, hands-on operational role where you’ll work across multiple business functions rather than sitting within a single department. You’ll have responsibility across:
- International Logistics
- Procurement & Supplier Management
- IT Coordination
- Operational Systems
- SharePoint & Document Management
- Compliance
- Health & Safety Support
Some areas you’ll own from day one, whilst others you’ll develop alongside senior leadership as the business continues to grow.
If you enjoy solving problems, improving processes and building operational excellence, this role offers genuine autonomy and long-term progression.
Key Responsibilities
International Logistics
- Take ownership of the company’s international shipping operations, ensuring products, equipment, and materials move efficiently across multiple countries.
- Manage relationships with global logistics providers, including DHL, FedEx, and other international carriers.
- Set up and maintain freight and courier accounts.
- Coordinate domestic and international shipments.
- Monitor deliveries and proactively resolve customs or import/export issues.
- Develop scalable shipping processes for the wider business.
- Support expansion into new international markets through customs and logistics planning.
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Procurement & Supplier Management
- Develop strong supplier partnerships while helping build scalable procurement processes.
- Open and manage supplier accounts.
- Negotiate pricing, payment terms, and lead times.
- Manage supplier relationships.
- Maintain supplier databases and documentation.
- Support purchasing activities across the business.
- Build procurement processes that support future growth.
IT & Business Systems
- Act as the internal operational contact for day-to-day technology requirements.
- Work closely with an external IT provider to ensure employees have the tools they need to perform effectively.
- Manage user access.
- Coordinate devices.
- Administer software.
- Support IT requests.
- Assist new system implementations.
- Identify opportunities to improve operational efficiency.
- Work closely with an external IT provider to ensure employees have the tools they need to perform effectively.
Document Management & SharePoint
- Support the implementation and maintenance of effective document management systems.
- Organise SharePoint and document libraries.
- Develop logical file structures.
- Improve document control.
- Create consistent naming conventions.
- Support information governance across the business.
Compliance & Operational Governance
- Work closely with senior leadership to support operational compliance across multiple locations.
- Support Health & Safety initiatives.
- Maintain compliance documentation.
- Monitor regulatory changes.
- Assist with operational policies.
- Support audits where required.
- Ensure operational best practice.
About You
We’re looking for someone who enjoys building structure, improving processes, and taking ownership. You’ll be naturally organised, commercially aware, and comfortable managing multiple priorities simultaneously.
This role would suit someone from an Operations, Logistics, Supply Chain, or Business Services background who enjoys working across different areas of a business rather than specialising in one. You won’t need someone to tell you what to do every day—you’ll identify opportunities, solve problems, and make things happen.
Essential Experience
- Previous experience within an Operations, Logistics, Supply Chain, or Business Services environment.
- Practical experience managing international freight and customs documentation.
- Knowledge of global courier providers such as DHL, FedEx, or similar.
- Experience managing supplier relationships and procurement activities.
- Strong organisational and project coordination skills.
- Experience creating or improving operational processes.
- Excellent communication skills.
- Ability to work independently within a fast-moving environment.
- Strong Microsoft Office skills and confidence learning new systems.
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Desirable Experience
- Experience within a start-up or scale-up environment.
- International logistics across the UK, Europe, and Asia.
- SharePoint administration.
- ERP or procurement systems.
- Compliance or Health & Safety exposure.
- Engineering, manufacturing, or laboratory environments.
What’s On Offer
- £40,000–£45,000 basic salary.
- Fully remote working for the first six months.
- Future hybrid working (London).
- Flexible working hours with core hours between 10:00 am–4:00 pm.
- 25 days annual leave, plus Bank Holidays.
- 3% employer pension contribution.
- £1,000 annual wellbeing allowance.
- International travel across Europe and Asia.
- Significant autonomy and ownership.
- Direct exposure to senior leadership.
- The opportunity to build operational processes from the ground up.
- Genuine long-term career progression within a rapidly growing international business.
Working Arrangements
The role is fully remote for at least the first six months. Following the establishment of an Oxford office, the position will move to a hybrid model of up to three days per week in the office, with a minimum of four weeks' notice before any change.
There will be occasional international travel, including visits across Europe and periodic trips to Asia to support suppliers, manufacturing partners, and operational projects.
Why Apply?
This isn’t a traditional Operations Manager position. It’s an opportunity to become one of the people responsible for building the operational foundations of a growing international business.
If you’re someone who enjoys bringing order to complexity, improving the way organisations work, and making a visible impact, we’d love to hear from you.
Apply today to find out more about this exciting opportunity.
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