Amazon
Operations Manager, AMZL - Delivery Station
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Operations Manager, AMZL - Delivery Station
Operations Manager - Delivery Station (Amazon)
Operations is the beating heart of Amazon. This key part of our business ensures we fulfil and dispatch orders efficiently so that customers receive their items on time. Driven by Operations Managers, we focus on delivering excellence in safety, quality, and productivity across our sites. In this role, you’ll lead managers, shape the operational plan, and push for continuous improvement to build the Amazon of tomorrow.
Key Job Responsibilities
- Manage and develop a team of Area Managers
- Own site operations, resolve issues, and drive performance improvements
- Analyse site metrics against business objectives and implement strategies to enhance operational excellence
- Collaborate closely with cross-functional teams, including:
- PxT (HR)
- Finance
- Delivery Service Partners (DSP)
- IT
- Amazon Customer Excellence System (ACES)
- Engineering units
- Design and deliver initiatives that boost operational efficiency across sites
A Day in the Life
You’ll take full accountability for an entire Delivery Station, leading teams, tracking performance, and improving the customer experience. Your responsibilities include:
- Engaging with stakeholders to align goals
- Deep-diving into performance and risk metrics
- Preparing for fluctuating demand (e.g., peak seasons)
- Coaching and mentoring your team to drive top-tier results
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About The Team
Amazon Logistics (AMZL) focuses on last-mile delivery in partnership with third-party distribution businesses. We use innovation and continuous improvement to deliver millions of products to customers across our global offerings, including:
- Amazon Fresh
- Prime Now
- Amazon Restaurants
Our goal? To ensure a seamless delivery experience no matter where the world you’re shipping to.
Basic Qualifications
- Strong English-language communication (written & verbal)
- Proven experience in developing and managing high-performing teams
- Data-driven decision-making (analytical skills)
- Experience in transportation or supply chain within a high-volume logistics, manufacturing, or engineering environment
- A degree or relevant leadership experience in stakeholder management
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Preferred Qualifications
- Experience leading change in multi-site environments
Your Amazon Impact
- Equal Opportunities: We celebrate diversity and make hiring decisions based solely on your skills and potential.
- Inclusive Culture: Our commitment to diversity runs deep, driving unprecedented results for our customers.
- Data Security: Your privacy matters to us—consult our Privacy Notice for details on how we handle candidate data.
Accessibility & Accommodations
If you have a disability or require accommodation during the application or hiring process, please visit adjustments support. If your country/region isn’t listed, contact your Recruiting Partner.
Company: Amazon UK Services Ltd. Job ID: A10453017
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