UK Regulators' Network
Operations Manager (Delivery and Schemes)
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Ofgem
The energy regulator for Great Britain, https://www.ofgem.gov.uk/about-us/working-ofgem
Requirements of the role
Join Ofgem, Great Britain’s independent energy regulator, and play a key leadership role in delivering high-quality operational services that support consumers and the transition to a cleaner, more secure energy system.
- Leading multidisciplinary teams, you will drive operational excellence, ensure robust governance, risk management and performance frameworks, and champion exceptional customer service.
- You will set clear objectives, manage resources effectively, and work collaboratively across teams and stakeholders to deliver strategic outcomes.
- As a people leader, you will foster an inclusive, supportive culture where colleagues can thrive, providing coaching, mentoring and professional development opportunities.
- You will also oversee service performance, business planning, and the successful delivery of projects and initiatives, ensuring operational processes are efficient, compliant and customer-focused.
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This is an exciting opportunity for an experienced leader who can build high-performing teams, manage competing priorities, and drive continuous improvement while supporting Ofgem’s mission to protect consumers and enable a net-zero energy future.
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Location
London
Contract type
Full time, Permanent
Profession
Consumer, Corporate Governance, Energy, Manager, Operations, Regulation, Risk, Stakeholder Engagement
Working pattern
Flexible working, Hybrid
Closing Date
03/08/2026
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