KnoWho
Operations Manager (Event Catering)
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Operations Manager – Global Events, Logistics & Catering East London | Onsite | £50,000 - £60,000 + Benefits
KnoWho are partnering with a growing international events and catering business to find an experienced Operations Manager to help drive the next phase of their growth.
This is a brilliant opportunity for someone who thrives in a fast-paced environment, loves solving operational challenges and enjoys bringing structure, process and efficiency to a growing business delivering projects across the globe.
Working closely with the Founder and senior leadership team, you'll play a pivotal role in ensuring events, logistics, suppliers and operational processes run seamlessly from planning through to delivery.
The Role This is a hands-on operational leadership role where you'll oversee the moving parts behind a busy international events and catering business. You'll be responsible for improving processes, managing suppliers, coordinating logistics and ensuring projects are delivered efficiently, on time and to the highest standard.
A key part of the role will involve working closely with freight forwarding partners and external suppliers, ensuring equipment, catering assets and event materials are transported and delivered successfully across international markets.
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Key Responsibilities Oversee day-to-day operations across multiple events and projects. Manage international logistics and operational planning. Coordinate freight forwarding activities, shipping schedules and customs-related processes where required. Build and maintain strong relationships with external suppliers, production partners, venues and logistics providers. Drive operational efficiency through improved systems, workflows and processes. Support resource planning, scheduling and project delivery. Oversee inventory, stock management and fulfilment operations. Identify operational risks and implement proactive solutions. Produce operational reports and performance insights for leadership. Collaborate closely with the Founder to support strategic growth initiatives. Ensure operational excellence across all client-facing activity.
About You Previous experience within Operations Management, Event Operations, Logistics Management or Hospitality Operations. Experience working closely with external suppliers and third-party partners. Strong understanding of freight forwarding, international shipping or complex logistics coordination. Ideally experience gained within the events, exhibitions, experiential, hospitality or live events sector. Comfortable managing multiple projects and priorities simultaneously. Process-driven with a continuous improvement mindset. Commercially aware and highly organised. Excellent stakeholder management and communication skills. Enjoys working within an entrepreneurial, growing business where you'll have genuine influence.
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What's On Offer? £50,000 - £60,000 salary. Hybrid working environment. Opportunity to shape and improve operations within a growing international business. Direct access to the Founder and senior leadership team. Global event exposure. Long-term career progression as the business continues to scale.
This role would suit someone currently working as an Operations Manager, Event Operations Manager, Logistics Manager, Supply Chain Manager or Project Operations Lead within the events, experiential, exhibition, hospitality or catering sectors who is looking for a role with real ownership and impact.
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