Capital City College
Operations Manager - Food and Beverage Service
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Operations Manager - Food and Beverage Service
Operations Manager - Food and Beverage Service
Make a Meaningful Impact at Capital City College!
Are you ready to make an impact at one of London’s leading Further Education providers? Kapital City College is recruiting for a skilled Operations Manager - Food and Beverage Service to support and drive key operational functions, shaping the future of education in the heart of London.
About the Role
This role is full-time, permanent, based at Westminster.
The Operations Manager – Food and Beverage Service will provide strategic and operational leadership for the College’s commercial hospitality provision, including:
- Vincent Rooms
- Escoffier Restaurant
- Terrace
- Associated commercial spaces
Key Responsibilities:
- Deliver high-quality, industry-standard food and beverage operations.
- Ensure strong commercial performance, exceptional customer experience, and effective day-to-day management across all venues.
- Drive income generation, improve operational efficiency, and support the growth of commercial hospitality at the College.
- Collaborate with curriculum teams to ensure commercial activity aligns with teaching and learning while maintaining commercial delivery & industry standards.
- Line manage staff, supporting their professional development and contributing to departmental success.
About the Team
You will join a friendly, professional team committed to delivering high-quality support. Working collaboratively, you’ll contribute to a positive, inclusive environment where collaboration and best-practice sharing thrive.
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About You
We’re looking for a reliable and motivated individual who takes pride in delivering excellent service and is passionate about making a positive impact.
Essential Criteria:
- Strong organisational skills, ability to manage multiple tasks efficiently and accurately.
- Clear and professional communication skills, both written and verbal.
- Confidence in delivering exceptional customer service, ensuring consistency across the College.
- Proactive attitude with a willingness to learn, adapt, and innovate.
- Experience in a hospitality or restaurant management role is desirable, but a proven track record in operations will be considered.
About Us
Capital City College (CCC) is the UK’s largest Further Education provider, supporting 35,000+ students annually across 12 London campuses. Our mission:
✔ Curriculum innovation for the 21st century ✔ Unparalleled student experience ✔ Resilient financial management ✔ Diversity, inclusivity, and excellence
Recognised for our commitment to diversity, professionalism, and supporting student success, we create futures where every individual belongs and thrives.
Why Join Capital City College?
Join a passionate, purpose-driven team that puts learners first.
Comprehensive Benefits Package:
- Membership of the Local Government Pension Scheme
- TELLUS discount & wellbeing platform (access to perks and self-care tools)
- Cycle to Work Scheme
- Interest-free season ticket loans for public transport
- Annual eye tests with contributions towards spectacles
- Flu vaccinations & occupational health support
- Medicash health plans (cashback for medical expenses & family wellbeing tools)
- Generous annual leave (including one Relaxation Day per year)
- Five Continuous Professional Development (CPD) days to enhance your career
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Our Commitment to Equality and Safeguarding
We are a diverse and inclusive organisation, welcoming applications from all backgrounds. Safeguarding young people and vulnerable adults is a priority. All roles require a DBS check, with some requiring an Enhanced Disclosure.
Our Values
A future uniquely yours—one shaped by opportunity, community, and excellence.
Our Commitment:
- Real-life learning: Practical skills for the future.
- Connected community: A welcoming space for growth.
- Expanded horizons: Innovative learning for greater potential.
As staff and educators, we are all driven by your success—knowing you, valuing you, and supporting you every step of the way. Whether you’re creative, tech-savvy, or a business leader, together we’ll create opportunities that are yours.
Apply now! This is an opportunity to make a real difference in a dynamic education environment and contribute to learner success at Capital City College.
Ready to make an impact? Apply now!
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