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Operations Manager
Operations Manager – Warehouse
(Great Bear / Culina Group)
Company Description
Great Bear (part of Culina Group) delivers FMCG distribution services with a customer-centric culture, empowered at the site level.
At Culina, we foster a winning culture—a place where you’re valued, challenged, and inspired. Our people-driven approach ensures continuous growth and success.
About the Role
A full-time, permanent Operations Manager position, covering:
- Day-to-day management of a complex warehouse operation for a brand-market-leading client
- Deputising the General Manager as required
- Maximising operational performance through leadership, employee engagement, and KPI-driven excellence
- Monday to Friday (08:00–16:00)
Key focus areas include profitability, sustainable growth, and meeting the highest customer service standards.
Key Responsibilities
Operational Leadership & Performance
- Oversee all warehouse activities, ensuring smooth day-to-day execution
- Drive consistent achievement of KPIs, aligning with customer expectations
- Lead a culture of continuous improvement, innovating processes for efficiency
- Develop and implement visual management techniques for operational control
Team Management & Development
- Lead and mentor the entire operational team
- Identify high-potential employees for succession planning
- Recruit, train, and retain a high-calibre team committed to quality and premium standards
- Foster an exciting and inclusive communication strategy, ensuring full team engagement
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Health, Safety & Compliance
- Ensure H&S is a top priority, aligned with site/business guidelines
- Maintain a productive and safe working environment
- Resolve personnel issues legally and promptly
Financial & Stakeholder Relations
- Oversee budget management and cost control
- Engage with customers and representatives through a partnership-based approach
- Represent the company professionally in all internal/external interactions
Requirements
Experience & Qualifications
- Proven operational management experience in an FMCG warehouse setting
- Team leadership skills – ability to motivate, develop, and mentor staff
- Succession planning expertise and a strategic outlook
- Broad understanding of continuous improvement methodologies (e.g., Lean, Six Sigma)
- Experience in KPI tracking, budget management, and productivity analysis
- Knowledge of health and safety standards (with drive for cultural improvement)
- Strong collaborative skills to work within site management towards broader goals
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Skills & Attributes
- Highly confident, proactive, and adaptable
- Excellent MS Office proficiency (Word, Excel, PowerPoint)
- Ability to integrate data-driven insights with operational strategy
Why Join Us?
Culina isn’t just an employer—we’re a winning team.
Development & Diversity
- Fully inclusive and diverse culture, with opportunities for growth
- Commitment to employee development through tailored Learning & Development programs
Competitive Benefits
- 25 days’ annual leave plus bank holidays
- Company bonus scheme for team success
- Private Medical Cover (choice & access via Bupa)
- Company pension (13% total contributions: 5% employee + 8% employer)
- Life Assurance (x4 salary coverage)
- Employee Assistance Programme (24/7 counselling, legal support)
- Eye care vouchers (tests + discounted glasses)
- Recognition & Rewards (Employee of the Month/Year, long-service awards)
- Daily perks via our discount platform (toys, retail, travel, entertainment savings)
🚀 Ready to join our #WinningTeam? Apply now and become part of a company that zurps expectations.
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