SRG
Operations Manager
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Operations Manager
Permanent | Glasgow | £44,497 – £60,497
About the Role
We are seeking an experienced Operations Manager to lead operational delivery across a regulated manufacturing environment, ensuring facilities, people, systems, and processes are set up to support safe, efficient, and compliant operations.
Reporting to the Head of Operations, this is a key leadership role with responsibility for operational activities across the site, including production support, warehousing, facilities, and operational readiness. The successful candidate will play a critical role in maintaining operational excellence while helping shape future site capability through strategic planning, continuous improvement, and capital investment initiatives.
This is a highly visible role that requires someone who is proactive, solutions-focused, and able to deliver results while working effectively across multiple functions and stakeholders.
What You'll Be Responsible For:
Operational Leadership
- Lead day-to-day operational activities across the facility, ensuring safe, compliant, and efficient operations
- Manage and develop a team of operational staff, setting priorities, objectives, and performance expectations
- Ensure facilities, equipment, materials, and resources are available to support project and production delivery
- Drive a culture of accountability, continuous improvement, and operational excellence
Health, Safety & Compliance
- Take a leading role in maintaining site compliance with Health & Safety, quality, and regulatory requirements
- Ensure safe systems of work are developed, implemented, and continuously improved
- Promote a strong compliance culture within a highly regulated environment
- Support site readiness for audits and inspections as required
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Facilities & Asset Management
- Oversee the effective operation and maintenance of site facilities and equipment
- Support operational planning to maximise facility utilisation and asset availability
- Contribute to future CAPEX planning and investment decisions
- Ensure equipment testing, maintenance, and accreditation activities remain compliant and up to date
Continuous Improvement
- Drive initiatives to improve operational performance, efficiency, and cost effectiveness
- Improve systems, processes, documentation, housekeeping, and resource management
- Identify opportunities to streamline operations and enhance service delivery
- Ensure lessons learned are captured and applied to future activities
Stakeholder Management
- Work closely with project teams, central functions, technical teams, and external suppliers
- Build strong relationships across the organisation to resolve challenges and deliver outcomes
- Influence stakeholders and navigate complex environments to achieve operational objectives
- Support the delivery of projects through effective planning and cross-functional collaboration
About You:
You are an experienced operations leader who enjoys taking ownership, solving problems, and driving delivery within regulated environments.
You'll bring:
- Proven operational management experience within a regulated industry
- Experience managing teams and operational activities in manufacturing or production environments
- Strong understanding of Health & Safety, quality, and compliance requirements
- Experience managing operational budgets, resources, and facility requirements
- Excellent stakeholder management and influencing skills
- A proactive, "can-do" approach with the confidence to make decisions and drive outcomes
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Desirable (but not essential):
- Experience within pharmaceutical, food manufacturing, GMP, or similarly regulated environments
- NEBOSH or equivalent Health & Safety qualification
- Experience managing CAPEX projects or facility improvements
- Exposure to Lean, 5S, or continuous improvement methodologies
This role would suit someone who has operated in highly regulated sectors such as pharmaceuticals, food production, nuclear, advanced manufacturing, or similar environments where quality, compliance, and operational discipline are critical.
Why Join Us?
- Opportunity to lead operational delivery at a strategically important manufacturing facility
- Influence site operations, future improvements, and long-term capability plans
- Work in a collaborative environment with strong cross-functional support
- Flexible approach to working hours
- Competitive salary (£44,497 – £60,497)
Location & Working Pattern
- Based primarily on-site in Glasgow
- High on-site presence expected, with occasional home working flexibility
- 37 hours per week
- Monday–Thursday: 08:30 – 17:00, Friday: 08:30 – 16:00
- Flexible working arrangements available around core business needs
The Opportunity
This is an excellent opportunity for an experienced operations professional to step into a highly influential role where you will help shape the future of site operations while leading teams, improving processes, and ensuring operational excellence within a regulated manufacturing environment.
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