Energise Energy Solutions
Operations & Office Administrator
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About Us
Green Energy Access Solutions is a rapidly expanding organisation driven by innovation, leadership, integrity, and a commitment to excellence. As part of our continued growth, our scaffolding and access services division, Green Energy Access, is fast becoming a major force in the industry. We pride ourselves on building long-lasting relationships with our clients and fostering a culture where you can truly grow your career.
Job Purpose
We are seeking an enthusiastic, results-driven, and highly organized professional to join our team in a vibrant, fast-paced environment. This hybrid role functions as a central point of coordination. You will directly support the management team while ensuring the smooth, efficient, and professional day-to-day running of our Bedford office operations.
Executive & Operations Support
- Executive Assistance: Support the General Manager and business admin, schedule meetings, and assist the management team as required.
- Operational Monitoring: Support the operations team with field team, monitoring, and planning of customer liaison, resource and various other ad hoc tasks.
- Cross-Departmental Support: Assist all company areas and departments with ongoing operational needs.
- Reporting: Prepare client/partner data reports, documents, and presentations.
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Office Operations & Administration
- Communication: Act as the first point of contact for visitors and clients; manage incoming calls, emails, and correspondence, ensuring all call information is documented according to company procedures.
- Office Management: Oversee office supplies, equipment, inventory, and maintain a tidy, safe, and well-organised office environment.
- Data & Systems: Maintain accurate digital and physical filing systems.
- Third-Party Liaison: Coordinate with suppliers, contractors, and service providers.
- Customer Care: Effectively handle and resolve customer complaints and queries.
Finance, HR, & Contractor Coordination
- Financial Admin: Process purchase orders (POs) and expenses.
- Contractor & Supplier & Staff Management: Manage the onboarding of new suppliers and sub-contractors, leveraging your prior contractor experience to effectively liaise with the central finance team.
- Onboarding & HR Support: Maintain staff records, support HR tasks, and assist with new staff setups.
- Internal Coordination: Coordinate internal communications, circulate company updates, and support event planning.
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Skills & Competencies
- Strong organisational and time management skills.
- Excellent written and verbal communication.
- High attention to detail and accuracy.
- Ability to multitask and prioritise effectively.
- Proficiency with office software (Microsoft 365, emails, excel).
- Professional, friendly, and proactive attitude.
Experience & Qualifications
- Previous experience in an administrative or office support role.
- Competence with standard office equipment and digital tools.
- Basic understanding of finance or HR processes (desirable).
- GCSE-levels or equivalent; business admin qualifications are a plus.
Personal Attributes
- Reliable and trustworthy.
- Calm under pressure.
- Problem-solver with initiative.
- Team-oriented but able to work independently.
Benefits
- Annual leave entitlement of 22 days (extra day per year up to 25 days) plus bank holidays.
- Monday to Friday.
- Free onsite parking.
- Company pension scheme.
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