Arvato
Operations Supervisor
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Operations Supervisor
Logistics Team Lead – Supply Chain Operations (FTC, 6-9 Months)
Location: Wellingborough Salary: £35,090.16 Hours: 13:45–22:15
About the Role
Arvato is a global leader in 3PL (Third-Party Logistics) for supply chain management and e-commerce, serving industries including Consumer Products, Tech, Healthcare, Automotive, and Publishing. With 20,000 team members across 100+ locations, we foster an environment of collaboration, respect, commitment, and curiosity—encouraging growth, innovation, and impact in logistics.
As a Team Lead (FTC, 6-9 months), you’ll oversee operations to ensure seamless efficiency in a high-performance team environment. Your role is dynamic, hands-on, and pivotal in maintaining logistics excellence and compliance with service-level agreements.
Reporting directly to the Operations Manager, your key responsibility is to coordinate teams, streamline workflows, and troubleshoot issues while empowering employees to deliver outstanding performance.
Key Responsibilities
| Business Management | Process & Compliance |
|---|---|
| Lead and manage a team to achieve/exceed SLAs | Ensure SLA compliance per project deadlines |
| Distribute workloads, optimise team efficiency | Act as the primary contact for process/technical issues |
| Oversee planning, coordination, and execution of daily operational tasks | Initiate corrective actions for process problems |
| Execute resource planning (staff & infrastructure) | Work within SAP systems |
| Associate with the Quality & Service Levels team |
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| People & Quality Focus | Support Activities |
|---|---|
| Ensure performance coaching, accountability | Create & evaluate assess reports |
| Foster a culture of reliability & professionalism | Provide feedback on failures and cost-saving measures |
Essential Requirements
✔ Experience with computerised systems (e.g., enterprise logistics software) ✔ Familiarity with temperature-controlled environments (advantageous) ✔ Strong time management, organisation, and reliability ✔ Proficient numerical and record-keeping skills ✔ High attention to detail and process adherence ✔ Proven ability to investigate issues and implement solutions ✔ Exceptional customer focus and communication (written/verbal)
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Working Benefits
📅 20.5 days annual leave + 8 bank holidays (additional up to 5 days available) 💼 Pension contributions available ⚕️ Life insurance (covers 4x annual salary for dependents/beneficiaries) ❤️ Employee Assistance Programme offers confidential support, resources, and advice 🚗 Free on-site parking 🛍️ Employee Discount Scheme via Benefit Hub
Important Notes
We take data protection seriously. Personal information shared for the recruitment process is handled under GDPR (Art. 6 (1) b) and UK Data Protection laws, aligned with Dutch labour law.
For those interested, the full data protection policy can be explored here, and questions may be directed to our Data Protection Officer.
"Together, we’re on it." – Join our team and shape the future of logistics excellence.
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