Arvato
Operations Supervisor
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Operations Supervisor
Distribution Team Leader – Supply Chain (Fixed-Term Contract, 6-9 Months)
About the Role
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce, serving industries including Consumer Products, Tech, Healthcare, Automotive, and Publishers. With 20,000 team members across over 100 locations, we foster a culture of collaboration, respect, commitment, and curiosity—empowering our employees to grow, contribute, and make an impact. Working at Arvato means delivering logistics excellence globally under the ethos: "Together, we’re on it."
Location: Wellingborough
Position: Distribution Team Leader – Supply Chain
Salary: £35,090.16 (annual)
Hours: Monday – Friday, 8:30 AM – 5:00 PM
Contract Type: Fixed-term (6–9 months)
Reporting To: Operations Manager
Key Responsibilities
- Lead and manage a team to meet and exceed Service Level Agreements (SLAs)
- Assign and distribute work orders while ensuring fair workload distribution among team members
- Develop, coordinate, and implement processes while planning daily operational activities
- Act as the first point of contact for process and technical faults, escalating issues to relevant departments
- Identify operational problems and initiate corrective actions, ensuring successful resolution
- Monitor and ensure compliance with SLAs and service level specifications
- Work in the SAP system for efficient order and resource management
- Participate in resource planning, including staff and infrastructure allocation
- Generate and evaluate reports to measure performance and efficiencies
- Maintain quality and service-level standards across operations
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People Management & Coordination
- Oversee team dynamics, performance, and development
Qualifications & Experience
Required skills and background:
- Experience with computerised systems (e.g., SAP or similar logistics platforms)
- Experience working in temperature-controlled environments (advantageous)
- Strong reliability, time management, and organisation skills
- Excellent written and verbal communication abilities
- Numerical and record-keeping skills with high attention to detail
- Ability to take ownership of issues, driving them to completion professionally
- Strong customer-facing focus
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Benefits
- 25 days annual leave + 8 bank holidays (additional 5 days purchaseable)
- Pension contribution
- Life assurance policy (4× annual salary payout)
- Employee Assistance Programme (confidential support, advice, and resources)
- Employee Discount Scheme (via Benefit Hub)
- Free car parking
Data Privacy Statement
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Your data will be retained in accordance with statutory legal retention periods post-recruitment. Contact details for further data protection guidance:
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