Arriva Group
Operations Supervisor
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Operations Supervisor
Operations Supervisor – Arriva
Are you an experienced operations professional looking for your next challenge in the bus industry? Arriva is looking for a motivated and people-focused Operations Supervisor to support the day-to-day running of our busy transport operation.
This is an excellent opportunity for candidates with experience in bus operations, transport management, logistics, fleet operations, or service delivery who are passionate about leading teams and delivering reliable public transport services.
As an Operations Supervisor, you will play a vital role in ensuring bus services operate safely, efficiently, and on schedule while supporting drivers and operational colleagues across the depot.
The Role
Reporting into the Operations Management team, you will oversee daily operational activities, monitor service performance, and support the smooth running of bus services across the network.
Key Responsibilities
- Supervising, motivating, and supporting operational staff and bus drivers
- Managing daily bus service delivery, route coverage, and resource allocation
- Monitoring punctuality, reliability, and operational performance across services
- Supporting driver welfare, performance management, and employee development
- Investigating operational incidents, customer complaints, and service disruptions
- Ensuring compliance with health and safety regulations, company policies, and transport legislation
- Working closely with engineering and depot teams to maintain fleet availability
- Producing operational reports and maintaining accurate records
- Identifying opportunities to improve operational efficiency and customer service
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What We Are Looking For
We are looking for an organised and proactive supervisor with strong leadership skills and experience within the transport, bus, logistics, or operational sector.
Successful candidates will have:
- Previous experience in an Operations Supervisor, Transport Supervisor, or Duty Manager role
- Strong leadership and people management skills
- Excellent communication and problem-solving abilities
- Experience managing operational performance and KPIs
- Knowledge of transport operations, scheduling, and resource planning
- Understanding of health and safety and compliance within a transport environment
- Good IT skills, including Microsoft Office and operational systems
- Flexibility to work shifts, evenings, and weekends where required
- A full valid driving licence
Why Join Arriva?
Arriva is one of the UK’s leading public transport operators, connecting communities and keeping passengers moving every day. Joining our team means becoming part of a supportive and fast-paced environment with genuine opportunities for career development within the bus and transport industry.
If you are looking for Operations Supervisor jobs, Bus Operations jobs, Transport Supervisor careers, or leadership opportunities within public transport, we would love to hear from you.
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Arriva is a leading provider of passenger transport across Europe, employing around 34,400 people and delivering around 1.6 billion passenger journeys. With buses, trains, coaches, trams, waterbuses, bike-sharing systems, on-demand transport solutions, and a rolling stock leasing company, Arriva proudly connects people and communities safely, reliably, and sustainably across 11 countries, delivering these services in a better way, every day.
The activities of Arriva are divided into four business units: UK Bus, UK Trains, The Netherlands, and Mainland Europe.
Arriva has passenger transport operations in the Czech Republic, Croatia, Hungary, Italy, the Netherlands, Poland, Slovakia, Slovenia, Spain, and the United Kingdom, and also operates a rolling stock leasing company in Romania.
Thanks for your interest in working on our team!! Our expansion is opening up exciting prospects! As our team grows, we’re on the lookout for the brightest talent to join us. Our ongoing success hinges on this!
After reviewing our available positions, we encourage you to apply to those that resonate with your skills. Stay updated on your application status and be alerted to new opportunities that capture your interest!
We’re grateful for your consideration to become a part of our dynamic team!
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