Wolseley Group
Operations Supervisor
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Operations Supervisor
Operations Supervisor – Eastleigh (Plumb Parts)
About the Role and Company
We are Plumb Parts, part of the Wolseley Group—a leading trade merchant across the UK and Ireland. Our mission is to place our people and customers at the core of what we do while offering:
- Career development through the award-winning Wolseley Talent Guild
- Excellent benefits, including:
- Competitive salary
- Bonus potential
- Generous pension scheme (9% matching)
- Annual leave (increasing with service length)
- Enhanced maternity/adoption leave
- Access to discounts (online + high street)
- Free healthcare access
- YuLife well-being app
- Cycle to Work scheme
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Responsibilities
As an Operations Supervisor (Eastleigh), your role includes:
- Serving customers via the trade counter while providing product recommendations.
- Processing orders (online and in-store).
- Managing stock—warehouse and counter.
- Developing new accounts to drive business growth.
- Handling deliveries and team coordination.
Hours: Full-time, 40 hrs/week (Mon–Fri, 07:30–16:30) + 1-hour break.
- Occasional (1-in-3) Saturday shifts (08:00–12:00), paid as overtime.
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Requirements
Essential qualifications/experience:
-
Professional **plumbing/heating products** knowledge (relevant industry experience preferred). - Frontline customer service/sales background (face-to-face).
- Supervisory experience—key.
- Strong teamwork mindset, with willingness to support all branch functions for smooth operations.
- Positive, proactive attitude and a strong work ethic.
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