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Operations Support Coordinator
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Operations Support Coordinator
đź“Ť Head Office Based | đź•’ Full-Time (40 hours per week)
About The Role
We're looking for a highly organised and proactive Operations Support Coordinator to join our Operations team. This is a key role that ensures our field teams are fully equipped, supported, and ready to perform at their best.
Working closely with Area Managers, Team Managers, and Show Coordinators, you'll play a vital part in keeping operations running smoothly—coordinating equipment, managing stock, and supporting day-to-day logistics across multiple regions.
If you thrive in a fast-paced environment, enjoy problem-solving, and love keeping things running like clockwork, this could be the perfect opportunity for you.
What You'll Be Doing
- Coordinate and manage regional stock requests from field teams
- Ensure timely deployment of equipment in line with operational plans
- Track and maintain accurate equipment records using CRM systems
- Support new starters, leavers, and role changes with uniforms and equipment
- Attend regional team calls and provide operational updates
- Oversee Head Office maintenance and compliance logs, including H&S checks
- Collaborate with other coordinators to ensure seamless field support
- Monitor and replenish stock levels, consolidating regional needs
- Provide first-line support for tablet/device queries in the field
- Arrange travel and car hire when required
- Maintain health & safety standards, including fire alarm testing
- Manage fleet administration, including safety checks and accident reporting
- Record and track accidents and incidents using internal systems
- Support general office operations, including calls and visitor management
- Reconcile company credit cards and liaise with finance on discrepancies
- Assist the Operations Manager with projects and process improvements
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Why Join Us?
- Be part of a dynamic and supportive operations team
- Play a crucial role in keeping field teams running efficiently
- Opportunity to contribute to process improvements and projects
- Varied, fast-paced role where no two days are the same
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Requirements
What We're Looking For
- Strong administrative or coordination experience in fast-paced operational environments
- Holds a graduate-level qualification in any field
- Confident communicator with a professional telephone manner
- Strong interpersonal skills (written and verbal)
- Good IT skills, particularly Microsoft Word and Excel
- Eligible to work in the United Kingdom
- Prior sector or operating-context experience is a plus
- Experience supporting field teams effectively would be beneficial
- Experience working with internal stakeholder groups is a plus
Benefits
What You'll Get
- ÂŁ28,000 base salary per year
- Discretionary annual bonus
- Pension plan
- Healthcare plan worth up to ÂŁ900 per annum
- 23 days annual leave + Bank Holidays
- Generous referral scheme
- Shopping discounts at over 30,000 retailers
- Long service awards – includes extra holiday, cash gifts and additional healthcare
- Career development opportunities
- Death in service plan (twice your annual salary)
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