Midland Heart
Operations Support Technician
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Do you enjoy practical, hands-on work and take pride in keeping environments safe, clean, and well maintained?
Looking for a role where no two days are the same and where you can make a real difference to our homes, communities, and operational facilities? If so, join us as an Operations Support Technician within our Repairs & Maintenance team.
As an Operations Support Technician, you'll be responsible for:
- Works to be carried out using the Gutter vacuum/ladders to clean, maintain, and repair the gutters on Midland Heart properties.
- Clearing and collecting waste and household items from both void and occupied properties, ensuring materials are disposed of responsibly and transferred to recycling facilities where appropriate.
- Supporting the upkeep of Midland Heart depots whilst carrying out basic building maintenance, lamp replacements, housekeeping activities, and facilities management tasks.
- Carrying out minor repairs and maintenance works including drainage, fencing, and paving repairs and replacements.
- Conducting building safety and compliance checks and supporting the management of skips, recycling facilities, and depot operations.
- Maintaining accurate records of work completed, inspections undertaken, incidents, and risk assessments.
- Ensuring all work is carried out safely and in accordance with health and safety legislation, policies, and procedures.
- Providing excellent customer service and supporting a positive experience for tenants and colleagues.
- Contributing to the achievement of service standards, productivity targets, and operational KPIs.
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You will join:
A hardworking and supportive Repairs & Maintenance team, where you'll play a vital role in maintaining safe, clean, and well-managed environments for our customers, colleagues, and communities.
Our ideal candidate? We're looking for someone with:
- Experience carrying out minor building maintenance, environmental services, grounds maintenance, or similar practical work.
- Experience using hand tools, power tools, or light machinery in a work environment.
- Experience working independently while managing workloads, tasks, or service requests effectively.
What's on offer? We have a whole host of benefits which can be taken advantage of by our employees - these include access to health benefits such as Medicash, up to 8% matched pension contributions, and access to our Brilliant Benefits portal which will bring you discounts on your shopping with lots of big name brands! To find out more, please click here.
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Who are Midland Heart? We're one team working together for our tenants. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.
Interested? For a full Role Profile, please click ‘Candidate Information' below. Applying is easy - simply register on our candidate portal and submit your CV and Cover Letter.
Applications close at midnight on Wednesday 29th July 2026.
Please note, we reserve the right to halt recruitment activity for this role at any stage.
We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.
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