Hoffmann Group UK
Operations Team Leader
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Hoffmann Group UK
Europe's leading partner for quality tools, workstations, and PPE with over 500,000 products available! Our whole company ethos is built on making our customers more successful by increasing productivity and simplifying the procurement of industrial tooling and equipment. We have a tried and tested formula for successful cost reduction, which very briefly consists of three pillars: increased productivity, simple procurement, and increased efficiency. We specialise in providing everything within 10 metres of the production environment.
Our employees matter to us. We create for them a working and living environment in which performance and commitment are rewarded. With a reliable values system which is characterized by mutual trust and places particular emphasis on interpersonal skills. We promote initiative and creativity, encouraging our employees to take personal responsibility and to adopt a results-oriented approach. From early on, you will be given autonomy and responsibility to act and to make decisions within your role.
Role Purpose
As the Operations Team Leader, you will support the Head of Product Management and Operations to ensure tasks are completed in the most efficient way possible, with the target of maintaining an exceptional customer service experience.
Key Responsibilities
- Ensure all purchasing requirements are placed on time and follow up on open orders to secure timely delivery updates.
- Support the inventory management program by maintaining accurate min/max levels and regularly reviewing stock holdings to ensure appropriate inventory levels.
- Update Material Management records and maintain accurate and up-to-date master data.
- Support code creation activities for local suppliers.
- Build and maintain effective working relationships with local suppliers.
- Resolve operational issues in a timely and structured way to support both customers and internal departments.
- Carry out additional tasks and operational duties in line with business needs.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Leadership and People Management Responsibilities
- Support the onboarding, training, and mentoring of new employees.
- Provide day-to-day guidance to team members to help maintain service, quality, and performance standards.
- Support performance management activities in line with company policies and procedures.
- Investigate issues, identify root causes, and drive effective resolutions.
Skills and Competencies
- Strong organisational and coordination skills.
- Good attention to detail and a high standard of accuracy.
- Ability to manage priorities and work effectively in a fast-paced environment.
- Strong problem-solving skills with a structured approach to issue resolution.
- Effective communication and interpersonal skills.
- Ability to build collaborative relationships with suppliers and internal stakeholders.
- Competent in inventory, purchasing, and data management processes.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience
- Previous experience in an operations, purchasing, supply chain, or customer service environment.
- Prior experience in a supervisory, team lead, or mentoring capacity.
- Experience working with inventory management, purchasing processes, and master data maintenance.
- Experience of working with suppliers and internal cross-functional teams.
Qualifications
- Relevant experience in operations or supply chain may be considered in place of formal qualifications.
- Additional training or qualifications in operations, supply chain, business administration, or people management would be advantageous.
Measures of Success
- Purchasing requirements are processed on time.
- Stock levels are maintained accurately and appropriately.
- Master data and Material Management records remain up to date.
- Supplier relationships are maintained effectively.
- Operational issues are resolved promptly and with clear root cause identification.
- New team members are supported effectively through training and mentoring.
Benefits
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
-
- more!
Location
Hybrid remote in Birmingham B7 5JR
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills