Blatchford
Operations & Workshop Manager
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Operations & Workshop Manager
Operations & Workshop Manager – Blatchford Prosthetics & Orthotics
Blatchford is a multi-award-winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions, and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.
Through science, technology, and a clear focus on people, we make mobility possible. We are proud to provide Prosthetic and Orthotic services on behalf of the NHS for the Northern General Hospital in Sheffield.
We are offering an exciting Operations & Workshop Manager position to provide day-to-day operational leadership and management of the workshop.
The Role
As Operations & Workshop Manager, you will act as deputy to the Centre Manager, providing continuity of leadership, operational oversight, and escalation cover across workshop and operational functions, with a particular focus on:
- Workshop performance
- Patient flow
- Efficiency and control of service delivery
Key Duties:
- Production control, including workload planning, work-in-progress (WIP), and output management, with day-to-day delivery delegated to the Workshop Lead.
- Inventory management, ensuring effective purchasing, stock control, audits, receipts, dispatches, and security in coordination with the Workshop Lead and operations team.
- Compliance assurance with ISO, quality assurance (QA), and health & safety (H&S) standards, supported by the Operation Lead and Workshop Lead.
- Machinery maintenance oversight and ensuring staff remain trained and competent in safe operation, coordinated with the Workshop Lead.
- Productivity optimisation, actions of which will be implemented by the Workshop Lead.
- Ensuring adherence to NHS Trust contract compliance through workshop supervision and monitoring structures.
- Supporting the Centre Manager in delivering operational performance across:
- Activity
- Productivity
- Access
- Patient flow
- Maintaining oversight of:
- Referral flow
- Clinic throughput
- Workshop output
- Discharge activity (supported by delegated leads)
- Data-driven decision-making: Using operational data to identify risks, delays, and variations, with actions delivered through the workshop and operational leads.
- Coordination of clinical, administrative, and workshop activities to reduce delays and bottlenecks.
- Representing the Centre Manager to ensure leadership continuity, a visible management presence, and support for meeting contractual requirements, KPIs, and reporting obligations.
- Leading, managing, and developing the Sheffield workforce in conjunction with the Centre Manager.
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What We’re Looking For
Key Skills & Requirements:
- Proven experience in leading operational teams in a regulated environment.
- Strong understanding of performance, finance, and workforce management.
- Ability to interpret data and lead improvement initiatives.
- Ability to prioritise workloads, both for self and team members.
- Excellent communication skills, with the ability to collaborate effectively across all levels (colleagues, customers, clients, and stakeholders).
- Strong judgement and decision-making skills.
- Advanced and appropriately maintained IT proficiency.
What We Offer
Benefits:
- Competitive salary.
- 25 days holiday (pro-rated), with the option to purchase additional leave.
- On-demand pay for flexibility.
- Pension scheme.
- Health cash plan.
- Discounted shopping/leisure vouchers.
- Cycle to work scheme.
- Opportunity to contribute to an award-winning organisation with a values-driven culture centred around:
- Courage
- Learning
- Integrity
- Collaboration
- Innovation
This is a fantastic opportunity to join a highly skilled and experienced team, working within a unique environment focused on enhancing mobility and improving patient quality of life.
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