Lucro CRM
Operator / JV Partner - Pre-Built SMB SaaS Product (Revenue Share)
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Company Description UK Mortgage Broker is a dedicated partner for individuals and businesses navigating the UK mortgage landscape. The company focuses on simplifying complex mortgage processes to make homeownership and property investment more accessible. By providing clear guidance, tailored options, and reliable support, we aim to create a seamless experience from initial inquiry through completion. The organisation values transparency, client education, and long-term relationships built on trust.
About the Role
This is a full-time, remote Operator / JV Partner role focused on growing and managing a pre-built SMB SaaS product in the mortgage and property services space.
The Operator / JV Partner will:
- Oversee day-to-day operations, refining the value proposition and managing the product roadmap.
- Coordinate with technical resources to implement updates and enhancements.
- Design and execute go-to-market strategies and lead generation funnels.
- Manage partnerships or reseller relationships.
- Track key performance metrics (e.g., revenue, churn, customer acquisition costs).
- Optimise customer onboarding, support, and retention processes.
- Work closely with the founder/leadership team, contributing to strategic decisions and participating in revenue share based on product performance.
Responsibilities
Core Operational Aufgaben
- Maintain and scale the B2B/SMB SaaS product with a focus on mortgage and property sectors.
- Conduct market analysis to identify opportunities for growth, pricing adjustments, and competitive differentiation.
- Act as a key liaison between non-technical customers and technical teams (developers, partners).
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Product & Strategy
- Develop a clear value proposition for the product and communicate it effectively to stakeholders.
- Prioritise product features and enhancements based on customer feedback and business goals.
- Align the product roadmap with commercial priorities and market trends.
Go-to-Market & Sales
- Design and execute marketing campaigns, including digital paid ads, content, email, and SEO-optimisation.
- Optimise conversion funnels and track performance via data-driven decisions.
- Collaborate with partnerships/affiliate networks to expand reach and revenue streams.
Financial & Operational Management
- Manage marketing and operations budgets, ensuring cost-efficiency and ROI.
- Monitor KPIs (revenue, churn, customer acquisition costs, conversion rates, retention).
- Conduct thorough financial forecasting and present findings to leadership.
JV Partnership Obligations
- Participate in revenue-sharing agreements tied to product performance.
- Represent the product at industry events, investor meetings, or public discussions.
- Provide input on strategic decisions, such as acquisition targets, investor presentations, or potential partnerships.
Stakeholder Collaboration
- Work alongside—and bridge the gap between—the leadership team, freelancers, and third-party vendors (developers, marketing agencies, etc.).
- Foster open communication across remote teams for alignment on goals and challenges.
Requirements
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Essential
- Demonstrated experience in operating or scaling a SaaS product or online business, preferably in B2B/SMB markets.
- Strong skills in product strategy, go-to-market planning, and basic product management (e.g., feature definition, feedback gathering, prioritisation).
- Proficiency in digital marketing channels (paid ads, content marketing, email nurturing campaigns, SEO).
- Ability to analyse and optimise conversion funnels and lead-generation workflows.
- Comfort working with data analysis and KPIs (e.g., customer acquisition cost, lifetime value, churn rate).
- Excellent written and verbal communication skills, with the ability to simplify complex SaaS concepts for non-technical B2B customers.
- Strong time-management and project-management skills, whether managing projects end-to-end or ensuring deadlines in a remote environment.
- Entrepreneurial mindset with a knack for commercial acumen—good with risk assessment, profit margins, and identifying market gaps.
- Willingness to participate in a revenue-sharing model and share operational risk for growth.
- Comfort collaborating with remote teams, freelancers, and third-party vendors in a lean environment.
Nice-to-Have (Advantageous but Not Mandatory)
- Experience or familiarity with the UK mortgage, property, or financial services sectors.
- A Bachelor’s degree in Business, Marketing, Finance, or a relevant field, or equivalent practical experience.
- Prior involvement in joint-ventures, partnerships, or revenue-sharing structures.
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