Cencora
Operator, Warehouse Operations
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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Job Title: Warehouse Operative - Outbound
Department: Warehouse
Location: Service Centre
Reports To: Outbound Manager
Shift: Mon- Fri 17:00 -00:30 & Sun 07:00- 12:00
Salary: £13.33 per hour
Job Purpose: The Warehouse Operative is responsible for carrying out any role required of them within the warehouse environment. This can range from picking and packing of orders within the automated system, the medical bulk area, the fridge area and secure areas, whilst if required, carrying out roles within the transport environment. They are responsible for the overall processing of the customer orders efficiently and at the agreed company rate.
All staff are expected to understand the principles of Good Distribution Practice of Medicinal Products for Human Use (2013/C 68/01) which is reflected in our SOP – REF Chapter 1 AHDL GDP 1.1. It will be a requirement for all staff to be trained in this SOP and have an annual refresher. All other GDP training will be job specific and as per your personal training matrix.
Key Accountabilities
Operating Standards
- Where required must accurately assemble items from the pick documentation and ensure that the quantity picked is accurate.
- Special care must be taken to avoid damage and the appropriate bin/packaging used - all damages must be reported to the line team leader.
- Any pick face errors must be reported to the line team leaders immediately.
- Any visible errors within the warehouse environment must be reported to line team leaders immediately
- If there is a problem with a particular line / area the line team leader must be informed
- Hospital orders are assembled in the same way but must be given to the hospital checker to ensure accuracy
- Special check orders are assembled in the same way but must be given to the special checker to ensure accuracy
- Medical Bulk orders, Fridge orders & Secure area orders must be picked in the same way however each have specific criteria that will be covered through training
- Any errors must be responded to immediately.
- All unusual quantities in picking process must be brought to the attention of the line team leader
- Any suspected / actual issues relating to an order itself must be reported to the line team leader
- Any issues relating to transport activities must be reported to the line team leader
- Awareness of Health & Safety procedures at all times.
- The warehouse area must be kept clean and tidy and free from rubbish at all times.
Competencies
- Building Customer Loyalty – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
- Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Contributing to Team Success – Actively participating as a member of a team to move the team toward the completion of goals.
- Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Safety Awareness – Being aware of conditions that effect employee safety.
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Knowledge, Skills and Experience Required:
Essential
- High Visual Accuracy
- Good verbal communication skills
- Basic written communication skills
- Basic numeracy and literacy
- Customer care
Desirable
- Any previous experience of working in a warehouse environment would be highly desirable
MANUAL HANDLING
It should be noted that manual handling tasks such as lifting and bending are “essential requirements” of this role. Whilst Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties. On that basis, for this role we cannot make “reasonable adjustments” for any applicant who is unable to carry out such duties.
If you are unsure as to whether this applies to your application, you must detail on your application form and discuss at interview any information you feel may be relevant. Existing employees should keep their line manager informed of any changes that may affect their ability to carry out such duties.
High School Diploma/GED or equivalent experience required.
2+ years of experience in warehouse support, distribution operations, shipping, receiving, inventory control, material handling, or a related field required.
Certified Supply Chain Professional (CSCP), or equivalent certification preferred.
Knowledge in fleet operations administration and transportation support processes.
Knowledge in warehouse operations including receiving, storage, order preparation, shipment processing, and inventory movement.
Knowledge in logistics documentation, transaction controls, and operational record maintenance.
Knowledge in warehouse and transportation systems used for status updates, tracking, and transaction processing.
Knowledge in loss prevention, material handling, and operational control requirements.
Ability to process routine and moderately complex operational activities within established procedures.
Ability to identify causes of routine operational issues, analyze basic data, and support issue resolution.
Ability to maintain accurate operational records and transaction visibility across logistics workflows.
Ability to communicate with internal and external contacts to obtain or provide operational information of moderate importance.
Ability to support continuous improvement changes in systems and processes within defined guidelines.
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full time Affiliated Companies
Affiliated Companies: Alliance Healthcare Management Services Limited
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
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The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.
Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines.
1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro
Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com
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