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Optical Assistant – Boots Opticians
About The Role
As an Optical Assistant, you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with.
You will be based in-store and report to the store manager. Your role involves working on the shop floor, building great relationships with customers by listening and understanding their needs to provide the right solutions. From greeting customers when they arrive to supporting eye-tests, pre-screening activities, and helping customers find their perfect eyewear—no two days will be the same.
Role Responsibilities
Your role as an Optical Assistant will include:
- Ordering, dispensing, and collecting eyeglasses and contact lenses
- Supporting with eye-tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks related to dispensing prescriptions
- Maintaining high shop floor standards
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In addition, you will benefit from Boots Opticians’ ‘Step Into Optics’ training programme, offering workshop-based learning and practical on-the-job experience, helping you grow your knowledge in the industry.
What You’ll Need
Essential Skills/Experience
- Passion for customer care
- Enthusiasm for learning and personal development
Desirable Skills/Experience
(Not essential but will be an advantage)
- Experience in a retail or clinical environment
Our Benefits
Take advantage of the following benefits as a Boots Opticians employee:
- Boots Retirement Savings Plan
- Discretionary quarterly bonus
- Generous employee discounts
- Career development opportunities, both clinical and non-clinical
- Enhanced maternity/paternity/adoption leave pay and gift card for new parents/adopters
- Flexible benefits scheme
- Free, 24/7 counselling and support through TELUS Health (our Employee Assistance Programme)
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For more information on additional flexibility options, visit [boots.jobs/rewards](Eligibility may vary. Salary estimates on third-party sites are not endorsed by Boots.)
Why Join Boots Opticians?
At Boots Opticians, we create an environment that values consideration and inclusivity, helping everyone thrive. We are proud to be an equal opportunities employer, committed to embracing diversity and fostering a positive, inclusive workplace. Join our team and help change for the better.
Next Steps
If your application is successful, you’ll receive an in-store interview invitation within 14 days.
Boots welcomes discussions about part-time or job-share arrangements for roles advertised as full-time. If you require additional support during the application or interview process, reasonable adjustments will be provided.
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