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Optical Assistant
About the Role
As an Optical Assistant, you will be a fundamental part of our Boots Opticians store team, being the first and last person customers interact with.
You will be based in store and report to the store manager. Work on the shop floor while building great relationships with customers by listening and understanding their needs to find the right product or service. Support customers from greeting upon arrival to helping find perfect eyewear solutions—no two days will be the same.
Role Responsibilities
Within the team, as an Optical Assistant, you will:
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre-screening activities
- Provide aftercare support for repairs and adjustments
- Complete operational and administrative tasks for dispensing prescriptions
- Maintain shopfloor standards
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This role includes progression through our industry-leading ‘Step Into Optics’ training programme, featuring:
- Workshop-based learning
- Practical ‘on-the-job’ experience
Requirements
Essential Qualifications
- Passion for customer care
- Enthusiasm for learning and personal development
Desirable (but not essential)
- Experience in a retail or clinical environment
Benefits
Workplace Support
- Boots Retirement Savings Plan
- Discretionary quarterly bonus scheme
- Generous employee discounts
- Flexible benefits scheme
Career Development
- Clinical and Non-Clinical career advancement opportunities
- Enhanced maternity/paternity/adoption pay (including gift cards for expecting adopters)
Wellbeing
- Free, 24/7 counselling and support via TELUS Health (Employee Assistance Programme)
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For full details, explore benefits beyond the list at boots.jobs/rewards. Exclusions and eligibility conditions apply.
Why Join Boots Opticians?
We foster a considerate, inclusive workplace where diversity and potential are valued. As an equal opportunity employer, we’re committed to creating a positive and supportive work environment. Join us to explore possibilities that start with people-first change.
Next Steps
If your application is successful, expect an in-store interview within 14 days.
- Full-time roles discussed flexibly for part-time or job share options
- Reasonable adjustments provided during application/interview process
No third-party salary estimates represent Boots positions. View exclusive benefits at: boots.jobs/rewards.
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