Boots UK
Optical Consultant - Foundation
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Optical Consultant - Foundation
Retail Assistant → Boots Opticians
About the Role
As a Retail Assistant, you’ll be a key part of our Boots Opticians store team, often being the first and last face our customers see. On the shop floor, you’ll build strong relationships with customers by listening to their needs and guiding them to the right products or services—whether that’s helping with an eye-test, finding the perfect eyewear, or ensuring smooth ordering, dispensing, and collection of glasses or contact lenses.
No day will be the same here. You’ll play a hands-on role in pre-screening, eye-test support, aftercare (repairs and adjustments), and operational tasks. Plus, you’ll grow with ‘Step Into Optics’, our industry-leading training programme that combines workshops and practical on-the-job learning to develop your skills.
Your time: based in store, reporting directly to the store manager.
Responsibilities
- Customer interaction: Greet, engage, and guide customers—from arrival to aftercare
- Technical support:
- Assist with eye-tests and pre-screening activities
- Order, dispense, and collect glasses/contact lenses
- Provide adjustments and repairs for existing prescriptions
- Operational tasks:
- Administrative duties linked to dispensing and prescription management
- Maintaining shop floor standards for a clean, organised environment
- Team collaboration: Work closely with team members under store leadership
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What You’ll Bring
Essential
✔ Passion for customer care—you thrive when helping others ✔ Eagerness to learn—willingness to grow with structured training
Desirable
✔ Previous experience in retail or clinical environments (e.g., pharmacy, healthcare, sales)
Why Join Boots Opticians?
We believe working well means working differently: 💫 Empowerment & inclusivity: A culture where everyone feels valued and can be their authentic self. 🏆 Innovation: Be part of a team driving lasting change for customers. 👗 Support at every stage: From flexible options (including job share or reduced hours) to reasonable adjustments for interviews.
Benefits
Perks You’ll Love
💰 Discretionary quarterly bonus 🎁 Generous employee discounts (for you + a guest) 🏥 Clinical & non-clinical career development to advance your skills 👶 Enhanced family leave: Extended maternity/paternity/adoption pay + a support gift
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Flexible Benefits
📅 Holiday buying – Flex to customise your leave 💪 Discounted gym membership 🛡️ Life assurance 🎟️ Activity passes (and more) 🔄 24/7 mental health support via TELUS Health
For the full range, check boots.jobs/rewards—note: third-party salary estimates are not endorsed by Boots.
About Our Culture
We’re an equal opportunities employer, celebrated for our diversity and inclusive mindset. Here, everyone’s strengths matter—no matter their background or identity. Join us and let’s drive better together.
How to Proceed
Job hunting tips from Boots:
- Apply online, share your passion, and let us match it with the right role.
- We’ll review applications quickly and contact you for an interview—meet the hiring manager at your earliest convenience.
- Open to flexible working discussions (job share(r), reduced hours) on an individual basis.
For applicants needing support—reasonable adjustments can be made at any stage to help you stand out.
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