Boots UK
Optical Consultant - Foundation
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Optical Consultant - Foundation
Retail Assistant – Boots Opticians
About the Role
As a Retail Assistant, you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shop floor, you will build great relationships with customers by listening and understanding their needs to find the right product or service for them.
From greeting customers upon arrival, supporting pre-screening activities for eye tests, to helping customers find their perfect eyewear solution—no two days will be the same.
Your role will give you opportunities to develop your expertise through our ‘Step Into Optics’ training programme, which combines workshop-based learning with practical on-the-job experience.
Key Duties
You will be involved in:
- Ordering, dispensing, and collecting glasses and contact lenses
- Supporting with eye tests and pre-screening activities
- Providing aftercare support through repairs and adjustments
- Completing operational and administrative tasks related to dispensing prescriptions
- Maintaining shop floor standards and presentation
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You will be based in-store and report directly to the store manager.
Requirements
Essential
- Passion for customer care
- Eager desire to learn and grow in the role
Desirable
- Previous experience working in a retail or clinical environment
Our Benefits
- Discretionary quarterly bonus
- Generous employee discounts (for you and a second person—subject to terms)
- Career development opportunities in both clinical and non-clinical fields
- Enhanced maternity, paternity, and adoption leave pay, plus a gift card
- Flexible benefits scheme (including holiday buying, discounted gym memberships, life assurance, activity passes, and more)
- Access to free, 24/7 counselling support via our Employee Assistance Programme (TELUS Health)
For more flexible benefits tailored to you, visit boots.jobs/rewards.
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Please note: Salary estimates on third-party sites may not reflect the actual compensation offered.
Why Joining Boots Opticians?
At Boots Opticians, we create an inclusive and supportive work environment where everyone can thrive. We are an equal opportunity employer, committed to embracing diversity and fostering a positive, respectful culture for all colleagues. By joining our team, you’ll help drive positive change together.
Next Steps
Thank you for exploring this opportunity! If you apply, our team will review your application promptly and contact you when ready to schedule an interview.
Flexible working options, including job sharing or reduced hours, can be discussed—let us know if you require adjustments to help you submit your best application. We’re happy to support your needs.
(Additional details, including career progression and workplace culture, available on the Boots Careers page.)
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